End Up Furniture — Local services in Mauldin

Extremely disappointed with the lack of follow up, communication and care from owner Kathy. As a business owner myself, I would want any customers that were impacted by pandemic and a delay in their order to know that I empathize and are now following up getting a new ETA on their order. Kathy does not appear to be happy to be back in business. She at first refused to call to check on order until the following Thursday because the store is closed M-W. I asked if perhaps she or someone could still pick up the phone to check even if the store itself was closed. She made a very big deal to say twice that she would call on her day off. But she would have to come in the store and it was going to be a huge inconvenience. When it was very obvious that she did not care to have my business or that she had my I had my $1500, I asked her to cancel my order and return my money for which she refused. Not once did she empathize, apologize or have any phrasing or body language that she cared in the least. She did offer a store credit in the end for which I’m...

Got an email from End Up Furniture asking me to like them on Facebook. I have never heard of this company. I did not give them my email address or permission to contact me. This may be my fault because I have a Facebook account. It maybe Facebook's fault because they do not believe in privacy. It may be End Up Furniture's fault for working...

Prices and product are hard to beat, but the service is second to none. No place else offers better communication or service. The product selection is diverse, ever-changing, and extremely reasonably priced given the quality and brands. Can't recommend...