Dr Tech — Local services in Mayagüez

If you need your product to be quickly fixed, don’t go here. First I took my drone and it lasted a whole month to be fixed but I didn’t care much because it it’s not a need to need basis, they did a decent job. However, when I took my macbook pro laptop to repair the wireless card, they took 13 days without any notification, and after multiple calls made they told me they had shipping issues (even though on the 7th day I offered to pay more for an expedite shipping) and I had to wait 5 days more to get it repair...I got upset and picked up my laptop and took it to an authorized apple dealer. The authorized dealer only lasted two business days and it was ready for pick up.

In addition they have a huge communications issue that they need to fix like ASAP. Had to call various time to see the status of my products. Other places call you, send you a text or even emails but they just had an initial call and then it was just me calling every other day to...

Great Store! The products here are actually really good I've found some great stuff every time I’ve stopped by.That said, the service could use some improvement. Every time I go in, there’s a young blonde lady behind the counter watching what can only be tiktok videos out loud, which feels a bit unprofessional and distracting. Meanwhile, there’s usually one or two guys trying to handle multiple customers on each. They do their best, but it can be a bit chaotic when trying to ask questions. I’d still shop here for the quality, but the atmosphere definitely...

purchased solar fan from them. I was told that I had 30 days to return it and get my money back. After attempting to return the defective product a different sales associate told me they do not issue cash refunds only store credit. I would have never purchased this fan if I had known that I could not get my money back if needed. They lied to me just to make a sale. They must go off of commission but this is no way to make a living. Make an honest living!!!!...