james avery artisan jewelry — Local services in McAllen

After years and thousands of dollars spent at James Avery, not only for 5 bracelets of my own and gifting James Avery to my family and friends left and right, I come to the sad realization that James Avery doesn’t care about its customers. It been a month since i reached out to you and i have been in limbo in regards to a lost package due to a discrepancy with your website. I have called and today I was told that there’s nothing you can do! I rather lose the money on that order and never buy from you than to continue to waste my time trying to resolve this issue, because i am the one trying. At these today agent was kind enough to be honest and tell it was not James...

Went to this location for the commodity that it’s so close to me, instant regret. Took me longer to find a parking spot than what it took me to walk in ask for help, rudely sent away because i didn’t make the purchase at that location. It was a gift from a person in a Different city!! Lady forgot this is retail, even if you are not selling you give the customer great service not just to someone who is buying at that...

Why even bother having a James Avery store inside the dillards. I came to get my charms put on and if it wasn't bought from Dillard's then it's a $5 fee for each charm. The lady was just plain rude. Plus they never have enough workers to help even though it really to y. I will never shop at this James Avery again....