THIS HOSPITAL HIDES POOR REVIEWS I've been a local guide in every city I've lived in or visited; it's important to me to know others can choose a business based on my experience, as I am not super picky, but do have standards. I combed this site by date and level of review, and the only place I could find my review was on my personal listing of reviews I've made. I was not the patient, my partner was, and if either of us are on our deathbeds, I'd not pass through these doors again. I wish I could make something like this up, but being raised with ethics and morals, I'd post it on a site for fiction, not a Google review page. This is the review that I can't locate; my partner is very kind and forgiving, and didn't want anyone to lose their job in this economy. I, however, believe that anyone who can treat a patient in this manner needs to find another career path.
I have been trying to complete this form for 3 hours, and keep getting bumped from this page to another, so I'll make this brief. A few months ago, my partner, who had been going strong in recovery for 7 months, had a relapse due to the anniversary of a traumatic event; he wanted to get into detox, so he could get back on the right path. I had to call an ambulance because I couldn't get him to wake up, and considering he hadn't had any alcohol for an hour or two before I called the ambulance, and it tooke them about 45 minutes to get him into the vehicle, he had been without a drink for at least 7-8 hours. I had a panic attack, calmed down, and went to see how he was doing. I walked onto the set of Mean Girls 2, because the entirety of staff were standing at the nurses station making fun of him for being concerned he might have a seizure. Considering his medical records clearly state he has gone into withdrawals before at a UPMC facility, and had seizures at that time, you'd think they'd take his concerns a little more seriously, but we're talking about a group of medical "professionals," whose oaths to do no harm had my partner almost in a panic attack and, when I looked at him, I knew he had maybe an hour before withdrawals would set in. I was there for maybe 45 minutes before he was discharged, he had been there for a few hours listening to the schoolyard bullies make fun of him, and they were kind enough to leave the door ajar the entire time so he could hear every word. I pulled the door closed, and I could still hear them, becoming more and more livid with each passing second. We were looking for help, not controlled substances, not a flashback to junior high, we needed help to get him back into recovery so that we could work through it and get back to our day to day lives. This is 2025, if they've read the same literature I have regarding peer-reviewed neurological research findings, literature meant to educate medical "professionals," that states addiction is, indeed, an illness much like depression and hypertension, or recalled their oaths to do no harm, perhaps people with this illness would more readily come forward to her the help they need to get treatment so they can take their lives back. But if the people who are supposed to help did nothing but laugh at me when I asked for help with a broken foot, and had concerns because I have completed neuropathy in that foot, and can't feel it, I know I wouldn't ask again. We have enough problems with people in authority positions abusing it and denying the existence of science right now, to have physicians and nurses in the front lines behaving like this is unacceptable. Anyone reading this who is in recovery, I'm proud of you, stay strong... And if you slip, mistakes happen. Everything will okay, as long as you get help, work through it with actual professionals who want to see you succeed, and take your life back....
   Read moreNO more UPMC from now on Allegheny Health Network! Daughter has a history of ingrown toenails and she was in a lot of pain. We went to the ER in UPMC Passavant. DOCTOR JONATHAN LANDIS had the worse bed side manners I have ever witness from a doctor. Something we always hear about the doctors oath is "DO NO FURTHER HARM!" well he did just that. He came in to the ER touched her toe, squeezed it and then left the room. He came back said this will hurt stuck the tools between her toenail and toe. She was in a lot of pain and put cotton between the toenail and toe, then left the room without saying anything. My kid was in so much pain and this guy couldn't even give her Lidocaine for the procedure he did it without even explaining why and what he was doing. About an hour goes by and just by chance the nurse walked by and said she will get us our discharge papers. It was kind of confusing since the doctor never said anything to us about what to do and why he did what he did. The nurse came in and gave us our discharge instructions and we left. My daughter is IN MORE PAIN THEN WHEN WE GOT TO THE ER and still crying because she STILL has the ingrown toenail. I'm not only going to pay for a doctor visit to the ER but now I am going to pay another doctor visit for a specialist to take the ingrown toenail out. I am will no longer go to UPMC or UMPC Acuter care clinics because they did the same damn thing the last time to us at acute care clinic. Things could of been better if the Doctor had just talked with us. Instead of taking the time to explain everything to us, we see him taking "bio trash" out of the rooms. Which begs to ask is he an actual doctor with a doctors badge or is someone that cannot budget his time correctly. How a doctor finds that trash is more important and doing someone else's job outside of his job, then discussing the procedure he is doing and saying that he is done. Just a simple explanation would gone a long way and even say that he would have the nurse get our discharge instructions for us. I'm gonna go to Allegheny Health from now on. "DO NO...
   Read moreI am reposting a review I wrote in 2020. I want to warn people who bring elderly relatives to UPMC Passavant about the risk of hospital-induced delirium. My mother died at the hospital in late 2019, ten days after being admitted. She began exhibiting hospital-induced delirium on her third day in the hospital and as her delirium worsened, she spiraled into an inexorable decline.
I will always regret that my mother sought care at Passavant, which I believe has inadequate safeguards to protect elderly patients from delirium.
My mother did not believe herself seriously ill when she was admitted to Passavant with diarrhea and some rectal bleeding. She was 88, but lived independently, was mentally sharp and socially engaged. She had no dementia and had never previously experienced delirium.
I was therefore shocked when, on her third day at Passavant, my mother said she didn’t know where she was. She became very confused. Within a few days, my mother could no longer articulate words, often screamed and moaned, visibly distressed. By her fifth day, she was barely cognizant of her surroundings. In her last days, she had dysphagia and her mouth hung perpetually open. She screamed when doctors examined her. Doctors’ notes in my mother’s records indicate anesthesia from an upper endoscopy very likely accelerated her delirium.
After my mother’s death, I wrote to Patient Relations at Passavant seeking to understand why my mother developed delirium. I spoke to a representative, who promised an “administrative review.” Eventually, Patient Relations sent me a clumsily written template letter expressing regret that “[my] experience was unsatisfactory” and offering no explanation for my mother’s delirium.
Seated at my mother’s bedside during her last days, I observed doctors and nurses’ indifference and complacency toward her worsening condition. Staff reacted as though delirium was a completely commonplace event. “Happens all the time,” a...
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