I love my sons barber Marcus... we drive nearly an hour just for him. But this guy always has an issue whenever I come in. He literally finds a reason to argue with me even when I make no effort to talk to him. And today things got escalated about nothing ( a conversation about mamas boys). It was a collective conversation but he is always aggressive in when speaking to me. Again I never make an effort to speak to this man and he has never provided a service. All the barbers here speak and engage in banter but this one is always coming at me aggressively. Even once we had a conversation about cruises and gambling and he made judgemental comments about that when he wasn't even apart of the conversation. Its as if he enjoys arguing and establishing dominance with women. My son loves his barber and the other barbers are nice but this one right here just does not like me for some reason. I even asked him when I come in not to talk to me and keep it professional and he refused. And the other barber named Buck felt I was emotional but I wasn't Im just tired of every time I come in and this guy is here he is rude and borderline disrespectful. (Guy with the green hat). Two stars removed because there is never a time where a man especially at his job should feel its ok to let a conversation with anyone especially a woman make him raise his voice and act confrontational. This is not king behavior. And I 13thexpect much more from black men when engaging with black women. Especially in the presence of other young black men. I have a large social media following and really want to blast him because we have had multiple negative encounters. The only reason Im not is out of respect for the other barbers. But he definitely has been given more grace than deserved. And you can tell the other barbers fear him here. Perhaps he's their boss, Im not sure , but I've noticed he gets a lot of passes on how he engages and...
Read moreGoing to be honest - my husband usually goes to "Great Clips" because he has your average "nothing special going on here" Caucasian hair. We have an upcoming trip and I wanted him to look special so I wanted him to get a fade - something we've never attempted with his thinning hair before. I asked my coworker - who is incredibly stylish - if he knew any places in the area. I work about a block down from this place. We got there late - I had no idea they closed at 6:00 but the staff still allowed me to sign in and Mr. Brown stated that he would be the one staying late to accommodate us. He was incredibly friendly upon first meeting with me and my husband. I showed him pictures of what I thought I wanted. After taking a look at my husband's head and hair situation - he assured me that he could get as close to that as possible without going down too low because he didn't want to showcase some of his balding spots. He was very personable, amicable and funny. My husband - who is socially awkward and doesn't do well with silence - really appreciated how welcoming and friendly Mr. Brown was. He spent a good amount of time perfecting his craft, going over each piece over and over again to make sure everything lined up perfectly. When I voiced my concern over an insufferable cowlick that my husband has always had - he was quick to remedy that. When he was done - my husband had received the best hair cut he has ever gotten. He looked amazing. It knocked five years off his appearance and he almost made it look like an optical illusion - you could not tell there were thinning / balding spots on the top of his head. I am super appreciative that he decided to stay late for us and even though it was closing time, never seemed like he was in a rush to leave OR that we were a burden to him. I highly recommend Mr. Brown if you are apprehensive of coming here for the first time. We truly hope to visit him again...
Read moreI’ve been to the shop and had a haircut from one of the barbers in the very back on the left. He did an ok job on my hair and my sons hair. However, he had good customer service skills. I’ve only had two haircuts from the shop before and was trying to find a new shop since I moved from Fayetteville. I looked on google Monday and went to the shop. He was not there and I was told he will be there on Tuesday. I called the shop, and asked to speak with him. No customer service skills at all. I was calling to get a haircut for my son. When I stated the nature of my call he immediately asked “is your son bad”? I said what? And he tried going into detail of what he meant. When we went past that, I asked will he be at the shop around 3. He said he would possibly. I went by anyway since I pass through the area all the time and was prepared for another barber. I get there no greeting, signed the sign in sheet and no one said anything. Minutes passed by and then JD comes out. I explain what hair cut I wanted my son to get. I said to to fade the sides and the back down low and to keep the dark top. I then said the shadow fade and he looked as if he was confused on when I explained the haircut and gave the details, implied that I was hostile on the phone when I called him earlier and then it turned out that he didn’t like anyone calling the shop phone instead of his phone which makes no sense since it’s listed on line and him working in the shop. My 6 year old son moved to get some hair out of his ear and he tried telling him to go ahead and get all the shaking out your system and moving. He has no patience with kids or customer service. I’m big on customer service and pay for customer services. Would not recommend if you are looking for customer service family...
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