I have my medications filled at CVS every month. I had a script filled on the 14th of April and on the 17th feeling like I paid too much. I bought in a savings card and was refunded a substantial amount. However, by doing that an issue came out of the refund, bc it was telling the computer at CVS that I picked my order up on the 17th of April and not when I actually picked it up, which was the 14th. When I came to refill for May the computer told them the wrong information. After multiple calls and trying to explain why. I called and asked for the pharmacist and explained my grievence. Still not able to resolve the issue I hung up frustrated. 15 minutes later I get a call from CVS saying they found and fixed the issue. Erin who works in the pharmacy looked into the issue and found the error and brought it to the pharmacist attention. I would like to thank Erin and Lora for treating me like a human and not treating me like just a name or another prescription. Thank you Erin and Lora, you are 2 employees who made me feel special and more than a customer. Again thank you...
   Read moreI had to switch pharmacies because of a medication I take and medicine shoppe would not order it for me because they weren’t being paid enough. Anyway I called today to see if scrips were ready then sent someone to pick up and he was told about another 1/2 hour but immediately I received text saying it was ready so apparently the girl didn’t even look. This is not the first time this has happened and they had 4 hours to fill it. They never call if there’s a problem but wait until you call and when something is ready they call all day to have you pick it up. What a horrible...
   Read moreI'm keeping the low rating for now. There's one pharmacist that is absolutely horrible! I've seen it more than once, she treats her co-workers like dirt. When I go there and she's working or had any contact with my script, there's always something wrong. She has the fake red hair, it's more burgundy. The first couple times I let it go, because I thought it was a bad day, I read her wrong, or something similar, but hasn't changed. I'm right on the cusp of codingch a different pharmacy, because of this one employee. It creates a very...
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