The Shop — Local services in Menlo Park

good store but when you have to wait because the cashier is browsing at a picture in a cellphone with another person that is not waiting to pay it is very unprofessional and on top of that cashier looks at you and ignore you what is with that! I was in shock to see that because I was ready to pay for my purchase and the cashier look at me, standing there ready to pay and keep browsing at the picture . So please next time you see a customer waiting to pay don't ignore the customer and just do what it's supposed to do with every customer that wants to buy an item from your store you never know if it will be the last time that this customer shop in the...

I will not be coming back here because of the manager's attitude. I asked the manager(Tracy Marcelli) if they could do better on a price (the item was damaged), they were extremely disrespectful. She insulted my mother and I's intelligence in the middle of the store very loudly and was very condensending and rude. This is the first review I have ever written. That's how disgusted I was by the...

Love this place. A great place to donate and give back to the local community. Or to shop and find super bargains on designer apparel. The Shop and it's wonderful team of women are a Menlo Park treasure. Proceeds benefit the Junior League of Palo Alto Mid-Peninsula and are put back into making the community a better place for all of...