We recently visited Wind Rosa North. They went above and beyond in personalizing Yeti water bottles with our school logos and kids names. The level of care and attention to detail they showed was truly impressive. The staff members were friendly, knowledgeable, and eager to assist us from the moment we walked in.
The personalization itself was exceptional, with accurate replication of our school logos and flawlessly incorporated names.
What stood out the most was the their dedication to going the extra mile. They consulted with me on design options, offering valuable insights and suggestions. They were patient and accommodating, ensuring that every request was met to perfection.
In addition to their exceptional personalization services, Wind Tosa North offers a wide range of high-quality Yeti water bottles to choose from as well as all kinds of apparel and Ice fishing gear for the whole family. The selection was impressive, and the staff members were knowledgeable about each product.
Overall, my experience with Wind Rosa North was outstanding. Their attention to detail, commitment to customer satisfaction, and exceptional personalization services set them apart. I highly recommend them for personalized Yeti water bottles or any other outfitter needs! They are a true gem in...
   Read moreYou want to buy from these folks. It's always good to support small businesses. I live in Colorado, originally from Michigan so support Michigan businesses is a win for me. These guys went above and beyond to make a potentially bad situation good.
I first called the store to ask some product questions about size and fit. I spoke to a nice and very helpful lady. After that, I ordered the pictured boots online. They got lost somewhere in the Denver UPS facility. So I contacted Zak and explained what I thought was going on. His email address was on my order confirmation. Yes, you get to deal with real people that care.
Zak went into action, investigated the situation and offered me a few options. Immediate refund or ship out a replacement set of boots. He also sent a nice discount coupon for the hassle for future shopping. Also, he was very communicative and kept me informed of resolution steps when they occurred. The boots arrived and fit as promised.
It's nice to see customer service is still alive and well. You won't get this level at a big box store. Well done to to the people at Wind Rose...
   Read moreIt's a great business a bit overpriced on a lot of stuff bc it's a smaller business other than that it's a great place with amazing respectful workers, They always have what you're looking for and if not they usually offer to order it, I live an hour north and call all the time for the fishing report which they always help me with an sometimes you can't make it there before they close due to work, traffic,etc... so they have a vending machine outside available 24/7 with lures you can call them ahead of time to have any lure stocked or pick from what's already in there, I make it a point to stop here whenever I make the trip down even if I don't need anything just to support this great business an to talk to the great employees thank you and keep up...
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