PLEASE READ....
Yesterday(08/17/2023), I walked into Shepard Arms looking for a firearm that was going to be a challenge to build. I was greeted by multiple people and immediately assisted on my shopping. We spoke for a while and they showed me a ton of options. They even walked me back to their personal collections for ideas. I decided on what I wanted and Dameian located all the parts. He gave me the total and I was just expecting to pay for it and have to come back a few days later.... NO, Dameian grabbed the parts and built it right in front of me on the spot. even did the background check immediately.
They know how to make you feel like you could hangout at the place for hours. Talking about hobbies, family, pets, etc. They even do things to be a part of the community, cookouts, game night... This place is like no other! I was grateful to meet everyone who worked there.(sorry I don't remember everyones name).
You guys at Shepard Arms have earned my business for life. i drove an hour away... and I will always return to you for future business.
I highly recommend this place for any and all firearm shopping. What you want, they'll make it happen.
GO AND EXPERIENCE THE PLACE LIKE I HAVE.
UPDATE…..
I noticed a small issue with my rifle and contacted dameian at Shepard arms about it. He immediately gave me his number to call and resolve the issue. I went up to the shop and dropped what he was doing to help fix the problem. After not being able to fix it. He offered me a newly designed Shepard arms lower receiver for free! I was astonished and told him I could pay for it. He declined and said “no, I want to make this right”. We sat and talked for awhile and he offered me additional parts to make my build better.
I only go to Shepard arms for my parts and firearms. The team there connects with their customers on a very professional level. They ask about my career, family, dogs, etc. they know how to treat customers well. They know how to make you feel like a friend. Again go...
Read morePlace is EXCELLENT. I bought a new Tikka rifle from Cabela's because it was an exclusive, aka private label gun. It would fire but refused to eject the round. We had all kinds of suspicion and unfortunately, I purchased it from Cabela's in Sun Prairie. Local Cabela's at Richfield wasn't able to help much. I had the option to bring it back to Sun Prairie, have them send it out and go back there to retrieve it. At least 4 hours of wasted time.
I dropped in and asked their opinion but there was only so much they can do without the gun. They said I could bring it by and I walked to my car, brought it in. They looked at it and put a round in it and test fired it and could now see the problem I was having. They took a bolt from one of their guns and tried it to see if the bolt was the issue. Fired 3 rounds and determined the problem was in the bolt.
The offered to contact Tikka for me to see what needed to be done and offered to help me to send it back to Tikka if needed. I asked them what I owed them for the diagnosis and rounds spent from the box they took. No charge.
Note. I am not even a customer officially since I haven't bought a thing from them at this time. If they can treat a non-paying guy off the street like that and Cabela's can't help me, I can say with certainty that I know which gun shop I will make my goto place for gun stuff in future. I highly encourage anyone reading this to give them a try. You might find they have what it takes to make you happy or at least you their...
Read moreI recently visited a gun store in my area and had a very positive experience. The staff was extremely knowledgeable and helpful, answering all of my questions and providing me with valuable information about different firearms and accessories.
The store had a wide selection of guns, ranging from handguns to rifles, and they carried various brands and models to suit different preferences and needs. The staff took the time to understand my requirements and recommended a few options that would be suitable for me.
I was impressed with the store's commitment to safety. They emphasized the importance of responsible gun ownership and provided me with information on proper storage, maintenance, and training. They also offered classes and workshops for beginners, which I found to be a great resource for someone like me who was new to firearms.
The store had a clean and organized layout, making it easy to browse and compare different products. The prices were competitive, and they had regular sales and promotions, which made it even more affordable to purchase a firearm.
Overall, I had a great experience at this gun store. The staff's expertise, wide selection, commitment to safety, and reasonable prices made it a top-notch establishment. I would highly recommend this store to anyone in need of firearms or related...
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