Medawar Jewelers Okemos — Local services in Meridian Charter Township

Let me preface this by saying when I decided to be in the market for an engagement ring I was a little out of my element. I didn’t know much about jewelry and certainly had no experience with anything that came with that kind of price tag. So I was nervous to say the least, but I took a tip from a great family friend and my experience with Medawar Okemos was second to none. I was greeted with the utmost respect and received the highest level of care throughout the entire process. Before any decisions or options were even offered I was educated about the products and their market making me feel more comfortable making an informed decision when the time came. Kelly and Catrine worked very hard to make me feel comfortable and I was overly satisfied with the level of service and quality of the ring. I decided to have a ring cast through Medawar and I have to personally thank JP for the work, I cant say enough about the quality, attention to detail and level of service throughout the process from start to finish. The team I had at Medawar Okemos not only got me more than I could have hoped for within my budget, they also were able to work with me and tailor the process for everything I needed to make the big day perfect. And for that a thousand more thank you’s to Medawar Okemos, special thanks to Patti, Catrine,...

My family has been going to Medawar probably two decades now—a five-star review in itself—so I didn’t think twice about where I would look for my now-fiancée’s engagement ring. This, despite the fact that I now reside in Arizona—not exactly a convenience. Nevertheless, I walked into Medawar over the winter holiday and met with Kelly and Catrine, who were absolutely beyond wonderful. First, Catrine cared enough to be up to date on everything going on in my life, which reminded me why I had traveled all the way from Arizona to visit Medawar. Second, Kelly was not only inspiringly kind and attentive, but she also stuck with me through the whole five-month process. That day in December, I walked out with a gorgeous pair of earrings for my now-fiancée, but over the next five months, Kelly and Catrine fielded phone calls and emails and patiently guided me through the process of purchasing an engagement ring. Kelly, especially, went above and beyond to help. Considering the three-hour time difference between Arizona and Michigan, the fact that none of my emails—inside of business hours or not—went unanswered for more than a couple hours remains perfectly illustrative of why I won’t shop anywhere else for jewelry that matters, no matter...

I had an excellent experience at Medawar getting an engagement ring on a quick turnaround. I came in on a Tuesday with the goal of having a ring by that Friday (3 days later) and they were able to fulfill my request. I truly grateful to them for that; it let me hit a wonderful timing to propose which had occurred to me only that week.

Chelsey had a real sense of what I was looking for in a ring. She also went above and beyond with getting a diamond of higher clarity than what she had on-hand. The ~1 carat diamond was a VS2 and I was wondering if I should get something of higher clarity for something as important as an engagement ring. She said it would be fine, but offered to find a similar diamond to substitute if she could get one. Ended up with VVS2 with 0.06 carat lower weight which was otherwise identical, so very happy about that. And this diamond swap was all just verbal; it wasn't on the receipt, but I found them trustworthy.

One note: do your research on diamond prices beforehand to know when you can ask for a lower price. Could have gotten the diamond even cheaper, probably, but I was asking for a quick response time so I didn't push it.

I will absolutely be returning to Medawar for the...