My salesman Ken from the Okemos Michigan store kept my business at Target. I have had trouble with using my target red card for years. Today I tried to purchase my son's birthday gift online but my purchase was declined. After work I then drove to the 1st target store in South Lansing and purchased the 1st part of the gift for $303.00. I then drove to a second target store to purchase the main gift for my son. Yet again my card was declined for $271.00. I called the number to inquire why and was told I don't have enough purchasing history to have my second purchase approved. (Mine you I am always at Target making purchases I just forget to use my red card that is attached to my debt Card from time to time). I was very upset with the supervisor that had answered the red card customer service call so my salesman Ken jumped onto the call to try to help me. Unfortunately your red card customer service really didn't care even though I was using the same account to pay for my purchase. Ken felt this was unfair and was able to talk to the right people and help me get my gift at the red card price. On a scale from 1 to 10 I give Ken at the Okemos Michigan store a 50. Target has a great employee and I wouldn't want to lose him. Not only is he very outgoing, he is very knowledgeable, professional and kind. I will be telling family and friends how great of a shopping experience I had because of your...
Read moreI am unable to wear a mask for multiple reasons, so to be respectful of Target's new policies I placed an order for pickup. When I got there, they refused to let me pick up my order. I politely explained that I was trying to get out of the store as quickly as I could and that I was unable to wear one (I have a mask that my doctor recommended but I had forgotten it), but the lady ignored me and just kept saying over and over that I needed a mask. Even when I told her that I had already paid for the order, she would not offer any other options for me to get my items and just kept repeating the same phrase. Finally, I asked if I could go stand outside and they would bring the order to me. I ended up standing in the store much longer than I had intended, which is counterintuitive to Target's alleged attempt to protect health, and made me uncomfortable as well because honestly people don't try very hard to social distance. I don't appreciate that mistreating people with medical conditions has become normalized in many places and I don't plan to shop...
Read moreI was looking to purchase a Toshiba multifuntion microwave but seeing it was expensive at its original store I looked online to see that Target had it for $50 bucks cheaper and on the website it said they had them in stock at this location. But when I went to buy one I couldn't find a single Toshiba product. A bit confused and disappointed I went to the service desk to see if they were out of stock when the website said they had one. But the woman at the counter didnt even attempt to help me, she just looked at my phone as I showed her what the site said and read the first date she saw telling me that was they would have them. Walking away embarassed that I must have overlooked the date I read it more and it was just the date for it to deliver to my home. At this point I might as well just order...
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