I have now purchased 4 instruments from this shop, and I have NEVER been disappointed in the service, the care, or the quality of the instruments I have gotten from here. I live in Tennessee and I don’t even bother calling anywhere else unless it’s something they don’t carry, which is rare. They always make sure to throw little extras in the case, too, whether it’s a tuner, rosin, or a bow (which is very serviceable until you decide to upgrade to your next Krutz!). You will never be sorry if you purchase an instrument here.
Ethan even hand-picked my cello out, based strictly on what I told him I wanted…. Dark wood, not shiny, deep, warm sound, and a body that is not too wide. He nailed it. EXACTLY. Over the phone, he found me a cello that I will never have to upgrade from (my...
Read moreWhat a wonderful bunch of people! Cannot imagine taking an instrument anywhere else, and feel like I could have trusted these folks with my great-great- great-grandfather's Stradivarius.
If only he had left me one!
For whatever it's worth, I write a lot of reviews. It's the only way businesses can A: benefit from the difficult to understand, and costly to pay for Google review process...
And B: it's often the only way to get the attention of a business owner. Because if you are ever unhappy with a firm, a one-star review can send their business tumbling .
So show your Love for the sweet people working behind the counters here.
Garcia...
Read moreI have been to this shop quite often over the last 10 years and have never had a bad experience. I originally started going as a student, shopped for instruments and materials here, and now take students instruments here as I am now an orchestra teacher.
The staff is very friendly and will to help out at all times. You will often see either Anton on Misha in the shop answering questions or helping out.
I also have been very pleased with their customer service. Repairs have been done quickly and done well. They also give reasonable quotes and are not pushy about extra things they suggest you might look into for your...
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