Verizon — Local services in Metropolis

Worst customer service ever ans want to charge you for any help or information if you didn't buy from them...regardless if your a Verizon customer. I was having trouble activating a Verizon prepaid phone ...I just needed a couple questions answered....they said they would be happy to help me for the very low price of $80...I took it to Paducah Verizon Store (where I also did not buy the phone) but it was a Verizon phone and Verizon service..mthey answered all my questions and even set the whole phone up for me ....guess what FREE of charge...I'd never recommend this Verizon store in Metropolis to anyone...rwiw the extra 10 minutes and go right across the bridge...trust me ...you'll be...

We had several different objectives in mind when we went in and were prepared for a long wait and much hassle. It was better than any of us expected. Not much wait time to start and once started the man stayed with us through it all and explained all of our options in a way that we all could understand. I am old and not up with all of this new technology so it's important to get help from someone pleasant knowledgeable and willing to work with old people in a way they can deal with. It still took a long time to do all that we had to do but it was a lot better because of the service. They can't do everything there but I recommend them to anybody that...

We are traveling across the country and were having storage and wi fi issues. We spotted the Verizon store in Metropolis and stopped in. It was near the end of the day and Damon Harris and Jameeka McDaniel, who had never met us, spent over an hour of their time to help us work through our issues. I would recommend this store and these two to anyone in the area or just passing through. We have been Verizon users for over 15 years and this was by far the best experience we have ever had with them. Thank you so much for your time, patience and expertise. Steve and...