Walgreens — Local services in Middleton

I’m incredibly disappointed in your Middleton, MA pharmacy’s decision to not spend the 3-4 minutes it takes to add a label, water and have the pharmacist check my daughter’s Amoxicillin today at 1:23PM, and instead tell me to come back after 2PM because they were closing for lunch at 1:30PM. Even after pointing out my ill daughter curled up in a ball in the back seat of the car.

For those that want to debate me, I have years of retail pharmacy experience and timed how long it took them when I did return. They could have easily accommodated us, it literally just takes a few minutes. Instead, they chose sandwiches. In my pharmacy days, I would have made every attempt to appease a sick 9 year old girl who needed her antibiotic as fast as possible.

Your store’s level customer service was absolutely abysmal with this case. You get zero points for effort, professionalism or compassion. It’s no wonder you’re closing stores. Consider this the last prescription my family will fill...

Dont use the pharmacy here. I have received medications with the wrong label on them. That could end up really hurting someone. There appears to be a very high turn over rate for staff at this pharmacy. Something is wrong. People dont appear to be trained properly. So nothing ever goes smoothly. I often receive emails stating my scripts are ready, I call to confirm...I go there and they'll tell me they cant fill it till tomorrow because they are understaffed. They often forget scripts... so now they are due to be filled all on different days or I have gaps without medications. I'm disabled and this has impacted my life in a...

Sharing for my Grandmother, She shops here frequently and there is a young staff person who is always so patient and kind with her. i believe she said his name was Mike, He is one of the night managers. she says he has helped her by just being kind and patient at the register with her. helping find what she needs and just all in all very nice young man! So Thank you Mike for making her visits to your store something she looks forward too! I greatly appreciate it and...