Audio Dezign — Local services in Middletown

I’m not one to leave a one star review but I’ve ran into a few issues with my install that I’ve felt it is necessary. I actually paid for an aftermarket speaker and sub install a few years ago, and a couple weeks after install I had a weird horrible static sound that would randomly come on and was never predictable. Well recently decided to put in my own aftermarket head unit and I’ve found quite a few problems.

The static sound? It was because they wired the front speakers negative to positive from the amp to speaker. They wired them backwards. I found two loose wires laying in my car, one was (red) soldered onto the speaker amp and was leading to a line converter but to my surprise it was just laying loose with the other (black) wire which I assume to be the original remote wire. It seems they cut these two wires, mistaking the remote wire to be the negative wire on the line converter. However they didn’t bother taking out the wires after replacing them with new ones. Lastly in my tweeters there were approximately 5 feet of extra wire shoved underneath, and for my subwoofer there were an extra 8-10 feet of wire shoved underneath. For those who don’t know, extra wire causes a lot of extra resistance and causes voltage loss and particularly affects the subwoofer. This could have caused either my amp to clip/distort audio and render my amp or sub useless. Given that this was

It’s seems that they never thought I would personally look at everything and didn’t bother with making things neat and tidy, nor did they care about the quality of the wiring, especially given the fact that wires were paired...

I bought a groupon to have an automatic starter installed in my vehicle. A $300 value for the sale that Groupon was charging. He told my sister he installing of her specific vehicle would be $349- so what we thought we were getting on groupon was a great deal. After booking the groupon and calling to make the appointment he told my sister that he would have to charge her an additional $199 on top of what she had in her hands which was of $300 value. When calling from a different phone number and asking a quote on the exact make an model of the car he again tell my friend is only $349, so i asked him why he was trying to charge my sister an additional 199 to total $499 for something he is quoting other people at $349, He then tells me that he will only go by what the fine print states and charge me $100. I again ask why if anything she should only be paying an additional $49. and he states that no.. after a lot of back and forth- he agrees to doing her vehicle at $49 only to then tell me that he wont do it at $49, that he wont honor the groupon or want to do business anymore. he puts me on hold, calls groupon and cancels the transaction without me being informed at all. was this because of our accent when speaking with him that he was trying to take advantage or because we are women and should not know about vehicles? Fraudulent place. Trying to charge more than what he quotes the rest of the people just because we got a good deal on a $300 item? He is horrible of a person to deal with. Rude and...

My experience at Audio Dezign was amazing to keep it simple. I wanted a very specific sound and a very neat look, Rok took my ideas and made them a reality. He was speedy with the install process and for having a newer car (2015 VW Jetta) I was surprised at the speed he was able to work since this car is a pain to take apart. He also built me a custom box to fit my trunk and I was worried about it fitting, it didn't want to fit through the trunk opening but Rok stayed determined and got it through the opening by the rear seats. I needed his advice on picking out some good tweeters for my car and he matched the rest of the system perfectly. Along with the tweeters I had him install 4 door speakers, two amps with a custom mount, big 3 upgrade and a dual battery setup. He wired everything up with high quality cables in the most efficient and cleanest way possible. I shopped around gathering quotes from a few places and Rok gave me the best price out of the 3 shops I looked at. He was more knowledgeable even teaching me some information about my system and how to use it properly. It was a pleasure doing business with Rok and I will surely return if I need any...