Pandora Midland Park Mall — Local services in Midland

I have purchased from them years before this and I spent money on their products but not no more their product is just crappy now and that is why I switched over to James Avery . My daughter had a woody and buzz collection and she’s has it for quite sometime I’ve got it clean and maintained and for some reason now buds body fell off . I have called multiple attempts to the store and got no where and now they said no matter what I purchase if it breaks chips or whatever happens to it they don’t fix it they tell you that you have to buy it all over again and I will not . But it’s okay this is why I have not purchased...

These locations are franchise’s Owned they will not return your money from an online purchase however they will gladly give you in store credit. No where on the return slip does it say it is at the stores discretion to give you your monetary refund. Tried to speak to customer service first person just hanged up on me and the other mentioned that it was at the stores discretion which it says no where on the site. This is gladly my last purchase with pandora and moving on to a different company that is American owned and not one...

My son bought a ring from this store for his girlfriend and it was the wrong size . They went in to exchange it and the manager filled out the paperwork to exchange it but she lost it . So they charged him more money since the same ring wasn’t available anymore since the store list the paper work . This is not how you should treat your customers!!!!! This store isn’t managed...