I went into the store yesterday afternoon and was greeted by the employee in Spanish.
As I looked around the store it seemed she was the only employee on the sales floor. I did see another employee at the cash register.
I found an item I liked and asked the floor sales person if they had this item in black. She told me, in Spanish that she didn't speak English, I then asked if there was someone else that could help me, but she didn't understand what I was asking.
I feel that employees that do not speak English should at the very least be trained to find another employee that can help the customer when this situation arises.
I am very disappointed that I could not purchase the items I wanted to...
Read moreAll of my bras are VS. Last time I went with my friends some lady started yelling about how we were messing up her counter. I bought over $140 worth of products. If we were just messing around, I would understand, but we were genuinely shopping. If you don't want to do your job, just quit. It is really rude and unprofessional. It is annoying to be having such a good day and buy so many things and still get mistreated. I don't know if I'll retorno to this location. I would rather drive all the way to Lubbock or...
Read moreI drove over 40 miles just to come buy some new bras. I love Victoria Secret product. When I arrived at the mall, the cage was pulled down, but I could there were 5 sales clerks. Most of them were just talking and not working. After waiting 15 minutes passed opening time, I knocked on the cage. One of the sales clerks came to tell me that they would be opening late today. No further explanation, no estimated time, no reason why! I will not shop at this particular Victoria’s...
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