Outstanding.
I've never sought help on the repair of a PC before.
I built my own PC's up until, laptops became mainstay. I'm well aware of buying motherboards, flashing Bios, installing a new hard drive, anti virus,etc.
Recently my current laptop failed to a point I was at my wit's end. My options I felt were, "Bite the Bullet, buy a new Laptop", with cash I didn't have, or call for help. This due to over the years I use my Laptop daily to read the news, pay bills, everything, it would be a nightmare to lose 4 year's of the info on this laptop.
I called the "Commercial Guy's" and not being impressed, I was told, "Just drop it off, pay some $$, we'll get back to you"
I took a chance and called Sound Computer, left a message, midday.
Jeffery at Sound called me back, 8:30 pm, apologized for calling late. We talked for 20 minutes, I mentioned I needed concrete solutions, he was honest as hell, I was impressed by him. Set a verbal to drop my computer off 1st off the next day.
I write this from a Sony Viao Laptop that had a Corrupt Bios, Failed Hard Drive, failed CPU Fan, and I was ready to trash and sing the blues.
Jeffery stayed until he fixed it, 6:30 pm, he wiped it clean, brought it back to "Original Condition", even saved my MS Office files. In one Day!
He's an Expert at computer repair.
I have no relation with him, I signed up to Google just give him a good review. I meet him at 10:30 am.this...
Read moreI had an issue with my PC. It wouldn't start cause of a faulty POWER button. I brought it to Jeff and he was very nice and courteous. He told me the part needed to be ordered and he'd let me know how long it was going to be when he received the part. Jeff kept in constant contact with me and did an AWESOME job on my computer. When this problem was going on I had my Mom in the hospital. I was there each day til 8:00 p.m. and when Jeff was finished fixing my computer he brought it to me at the hospital which I thought was amazing. And he didn't charge me extra for bringing it to me. I paid him an extra $10 dollars for doing that and it was worth every penny. There just isn't many stores like this around anymore....if I could give 10 stars I would have. P.S. Jeff also let me have my computer without paying him. It was a Saturday and his shop was closed Sunday. He said it's fine for you to come and pay me Monday. I couldn't believe it...his...
Read moreI had no idea where I should have taken my computer and went to Sound Computer because of the honest reviews that I read on Google when I searched for local repair options. I brought my HP Envy desktop computer to Jefferey and he explained that he would analyze my computer and that he would call me to discuss what repair issues he found when he completed his analysis. When he called he explained that the hard dive had failed which was what we had both felt was the problem when I left it with him. He then explained the costs associated with replacing the hard drive with a new one (same brand and storage capacity). He returned my computer within 2 days. When I picked it up he started the computer and explained the changes he had made. The price was exactly what he quoted and seemed quite reasonable to me. Jeffrey is a Professional, he is honest and a gentleman and I very much appreciate the help...
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