Electronic Business Machines — Local services in Mill Creek

EBS has shown true business integrity on 2 occasions. It was time to renew our printer lease with our huge copier company and we found they weren't straightforward with the figures, it was frustrating. We reached out to Dave with EBS, we currently had a service agreement with a copier we own for another location so I thought he may be able to help. He was genuine and straightforward with all the costs. Then the last company that repaired our old plotter informed us they could no longer service it but would be more than happy to give us a quote to lease a new one, bad timing during COVID, we don't need any additional costs. When I reached out to EBS they could have done the same but instead they offered to service our plotter and sent over Nick T. a great tech who had it up and running again in no time....

We are really happy with the service we get from EBM. They are close to my home, so if I need toner sooner than I can get it delivered, I can pick it up. The customer service is great! 3.4.16: Called because we needed one of those things that catches excess toner, and Megan not only said that if no one can deliver, she would meet me there on a Saturday, and I could pick it up, and I told her we don't pay attention to the notifications on the screens, can we get an alert? She is going to set us up remotely, so when we get close, she will automatically send us what we need. That is AMAZING customer service. Thank you Megan, you made my...

My school was recently in desperate need of a copier/printer that would be dependable! Not only did Electronic Business Solutions reach out to us with an offer of a donated machine they also offered us a reasonable monthly service plan. The icing on the cake is the fast response time when we need service. I called and less that 1 business day later a very polite service person came and found the problem that I wasn’t even able to properly describe. I highly recommended...