Money Saver Mini Storage — Local services in Mill Creek

BEWARE IF YOU HAVE A METAL WALL ON THE BACK SIDE OF THSI BUILDING!!! NO SECURITY!!! Found this out the hard way as the thieves just undid about 13 screws and entered our unit last month. Stole a bunch of valuables and broke items. Company said they would have paid if we had their insurance. Company said they repaired the wall, but would make a suggestion to have security on back side of building. Should have trusted my instincts when I could see the outside through the bottom of the wall and thought if I had a pair of metal cutters I could easily cut this open, good thing this place is well monitored with cameras...NOT. Office told us they didn’t think it was important to secure back side since its just trees and grass.”🤨? ” Went to move out and rats had eaten a bunch of items as well. This place is very very dirty, unheated, no bathrooms, and no security on back of building. We moved out to Public Storage...waaaaay better security system and protocols. PS has bathrooms, water fountains, walk through checks, surrounding cameras, elevators with security codes, offsite 24 hr surveillance. And go online to book with them, it is way...

I wish it could be zero stars. I had my stuff here for almost two years with no issues. Now they have a huge rodent problem that they’re not liable for apparently. They got into multiple units and destroyed a ton of stuff. They never notified the tenants about their rat problem. You just had to show up and that’s how they found out which units were affected. We had to clean out all of our stuff and throw it away at our expense. They assume no liability for this even though it’s their business! Do yourself a favor and run the other way!!! The place down the road is cheaper, inside units only...

This place is a joke. I told them my mom passed away and instead of working with me and the rest of her family, they auctioned off 1of the 2 units. Leaving the unit that was almost empty,they took the bigger one that had all the valuables in it, over 10000.00 in tools,memento and priceless items that I can't even put a dollar amount on. And they did it with that same smile on their face as they put on when you walk in the door. Most disrespectful,disgruntled bunch of employees I've ever ever seen with no passion for clients and their families. Not a good combination to run a quality...