Bunchers True Value Hardware — Local services in Millburn

I went in to Bunchers to get help with a hinge. I was told the hinge was fine by the older man, I think his name was Jack. He suggest I just use some liquid to keep the screws tight and it would help keep the door and hinge straight. I didnt know how to use the liquid so he said he would help me. He opened the tube of liquid he pulled from the shelf for me (assuming it was for me to purchase in case I needed it again). When he was done, he said $10. After I paid, I said thanks where is the tube for me to bring home. He said it wasnt for me and I was paying for his "services". So basically if I had said I wanted to buy the tube of liquid and leave without him "helping" me, it would have been $8 and I would have kept the tube. Jack is a scammer. If they ever offer to "help" with something, be aware its for the "services" and not the product you thought you were buying. I will NEVER be going back...

Went there for hardware. Metric tiny set screw. I saw in his bin they cost 59cents. I bought 4. So I’m thinking it’s going to be 5$ tops. I go up to the cashier he just makes up a number because I’ve told him I’ve been frustrated finding the right set screw. He goes 16$! I thought it was a joke. But he was serious. So I didn’t have any other option but to pay. Running late to pick up kids and needed to finish hanging the towel rack. Never felt so taken advantage of at a store before besides a car dealer. Gave three stars because I have to give credit where credit is due. He had the...

In the aftermath of Hurricane Sandy, Bunchers Hardware brought us an item for repair. Though they initially were, and still remain, our customer, many times since then we have been theirs.

While the relationship between my business and this business is peculiar in that we are both each other's customer and supplier, I can unreservedly laud their technical competence and knowledge of the products they offer.

While they offer many items to compete on price, if you ask, they will guide you to the items that don't compromise on quality. It's a welcome choice, and one seldom...