Free People — Local services in Millburn

Very low stock on sizes and items in general. Came in to get a specific item i saw on the website for this weekend, knowing that they could ship it to me if it wasn’t in stock. They were out of stock of so many sizes, and their card reader did not work for the online orders, so they couldn’t even ship it to me and I left empty handed. You will waste your time coming to shop in person, just order online. Oh also forgot to mention their card machine malfunctioned so many times that my bank thought it was fraud and now my card is locked until further...

Visited today for a return and the associate snatched the pants from my arm to start then proceeded to say that I had to get part of my money on a store credit because of how the previous return was processed after saying that she needed to check with someone else to be sure however the person she brought over was a lot more polite and pleasant to deal with just not enough to encourage me to want to come back so I don’t think I will ever spend my money at Free People Short Hills this experience was...

A friend was purchasing a couple of tops, the sales clerk balled them up and put them in a bag. My friend told her that this was unacceptable, showed her a better way, and proceeded to get attitude from the girl. She needed a course in customer service. She was not interested in...