The time you spend waiting for service either in drive thru or inside is just unacceptable. Then you are treated like it’s your fault the pharmacy technician works for a company that under staffing is acceptable. After the eye rolling like I put my script in the drawer behind everything, you want to give me attitude because you want me to pay my hard earned money for a open box script. Get out of here. I don’t know who opened it or why it was open? Was it returned? Then to look at me like I’m crazy. Are you even allowed to sell open box’s? This was a injectable medication that now has no tamper resistance. I ask why do we as Americans allow mediocrity and subpar customer service. Not me anymore. Giant Eagle can place it where the sun doesn’t shine. I will no longer spend my...
Read moreI had an accident that left me with multiple fractures in my arm that had to be repaired with hardware. The surgeon prescribed me pain medicine along with a few others. When I went to go pick up my prescription the pharmacist lied to me and told me he never received it when in fact he did and just deleted it. After major surgery I was forced to suffer in pain for over 2 weeks without any relief. After a decade of using this Pharmacy they treated me like a drug addict even though I had a valid prescription from a well-known orthopedic surgeon. On top of that the prescription was carefully chosen by a pain management specialist at...
Read moreJust want to give a shout out to the staff at Giant Eagle Pharmacy at Yorktown! I've had to speak to them several times over the last few days and every time they were polite, patient, even humorous at times and above all confident and helpful! I gotta give praise where it's do and this particular pharmacy knocks it out of the park! Thank you all...
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