deluxe — Local services in Mineral Wells

I went here because I was tired of driving to Irving to get my nails done. I have tried to go to one of the nail shops in the area but I am big on customer service and the couple of places I tried to patronize were not. So upon walking in, this place is in fact beautiful. I sat down and then noticed all the bugs that were flying around but it is summer so I proceeded. I asked for a regular pedicure and a fill in. It was then explained to me that a regular pedicure doesn't include callus removal, in which for $30 it should. I pay $20 in Irving. I didn't mind because I have a Master Cosmetology license in Texas and I can do this part at home. So I thought what I said was understood. So he starts my pedicure and then does the callus removal anyway. This was strike number 1. I also noticed that the polish I choose was clearly old. This is my fault because I know to bring my own polish and always do. Nail salons tend to hold on to polish for too long. So I get to the chair to get my fill in and the lady insists that she needs to soak off the acrylic because of the lifting on the sides. When I go to the nail shop and they are lifting, they glue them down on the side. 🙄 This was strike number 2. I told her no and she kept insisting and I was short on time so I agreed. She was fast in soaking them off so I was okay. Keep in mind, no prices were posted. So I knew they were going to work me over and I just said to myself, this is my first and last time so it's okay. As a licensed professional, you don't assume your customer has extra money to spend. Period. So my nails ended up being pretty. Just thicker than I like. The total was $75. I am guessing I paid for the Margarita that was offered to me. I paid and then I left. I was irritated but I felt better upon leaving. I went to check my account a couple days later and they changed the amount I signed for which was$75.00 to $80.00. Strike number 3. Now I was furious. I went back up there and the owner was leaving but he listened. He told me to return the next day and he would find his receipt, as if I would lie about $5 and would refund my money. Next day, he found the receipt and as sure as I stated, someone changed the amount. The lady who did my nails couldn't look me in the eyes so I take it, she knew. He said he would talk to his employees. 🙄 I am not buying that he didn't know. If I didn't check my account, I would not have known. See the problem is you running up my bill for me then on top of that expecting a tip. Then, stealing your own tip. Then acting all nonchalant about it. When I say, never again. Never again. I hope that my money was well spent. I will continue to go way back to Irving where they listen and don't steal. This place...

So it was my first time going cause I've been looking for a salon since moving here I wanted a design that I thought would manageable for them to do and he did it but when I sat down he clearly didn't want me there, didnt do proper prep for removing or pushing cuticals back then he complained the entire time about how he thought the design was too hard for him to do after assuring me that he could do it. I asked for almond shape and he gave me stalleto instead and didnt finish the design I asked for when I pulled up the picture again for reference he said oh no we're done and didnt finish the rest of the design, when we were done he was sloppy about the final prep compared to who was in front of me who I assume was a regular and when I looked at the design it was obvious he just rushed it and got lazy with it then rushed me away cause it was then I realized that they were trying to close early, it was about 5:30 and they are supposed to close at 7... If done properly I would have no issue paying the 85$ but with how unprofessional he was and how little effort was put in it was not worth 85$ if you want something simple and plain then I guess its the place to go but if you want quality then find some where else thats actually worth it that will actually put...

Went in today after 9:30 (open) just to have my toes done and was informed that there wouldn't be anyone there until after 11 am. The only had one person doing nails. I don't get a chance to get them done because of my schedule and once I am home, I don't go back out.

I finally went back in 3 months later, but wasn't happy with the treatment. It seems that it was missing some treatment because my legs and feet didn't feel energized like before and they didn't dig around my big toes like before. My ingrown toe nails are still in pain. I noticed that she was too busy watching the TV above than paying attention to what she was doing, they weren't the same ladies that they had last year. ...