Rent-A-Center — Local services in Mineral Wells

I went there searching out some living room furniture and actually got a pretty good deal. When they told me what day they would be delivering I went ahead and set that entire day aside so they could come out, despite having a ton of things to do in town. They never showed up. I called that afternoon and was told that the lady, can't remember her name, mixed up the dates and it would be delivered in a few more days. So my day was completely wasted. Fast forward to the new day. Again, I set aside that entire day so that I could be there. I get a call in the afternoon asking me if they can deliver said furniture a different day because they were running really behind. At this point I'm really livid and almost decided to tell them where they could deliver it.....but, I gave them one more chance. So the day comes and I actually do get my furniture. However, when I set up my payments, I set it up for the bi-monthly payments since thats when I get paid. I told the lady (same one from before) that it needed to be on 2 certain days. Not a couple of days before either one. Yet, the last 2 reminder emails I've gotten have said my due date is earlier than what I said. I have talked to them 3 separate times now to fix it and it still isn't fixed. I will be making a trip up to see the store...

These people sent two thugs to my house over my sister. I told them numerous times she had moved and they didnt listen. They chose to show up while I was gone and tell my children that they had the right to enter my home if they believed their stuff was inside. Wrong. My kids were terrified. I showed up and was so furious i practically exploded. I threw them out and if they ever show up again i will sue them. So unprofessional and once again, she doesnt live here idiots. Just because someone gives you an address does not mean it is accurate nor does it ever give you the rights of a police officer, who by the way also cannot enter without a warrant or probable cause. I would never rent from these...

The staff is friendly but I was supposed to have my things delivered today and they still havent shown up. They haven't called me. I called to make sure they were still delivering and the lady tells me that their truck had broke down and they were using a van anf asked if it could be delivered tomorrow. I already had my living room set in place and now i have to wait an extra day than what I originally had scheduled. If I didnt absolutely need furniture i wouldve...