Aaron's Rent To Own — Local services in Minot

This place is terrible, I would not recommend it to anyone. Right after my husband leased some things from here the girl (dare not call her a lady) who worked the counter would call the day, sometimes two, before our payment was due and would harass my husband, asking him where he was, what he was doing, why he hadn't paid his bill yet and when he was going to pay it. If she couldn't get a hold of him she'd call me. One time in particular after a failed attempt at getting a hold of my husband she called me and started cussing me out; this was even after about two dozen plus times of asking her and the general manager to remove my number from the account and their lies of doing so. Flash forward 6 months our DVD player broke. They have had it for over a month and have absolutely no information on when it could possibly be fixed and returned to us apparently because they don't have a "qualified service provider". Mind you, we are still paying for something that is broken and not in our possession even though they state their policy states otherwise - brought that up and she said there was "absolutely nothing they could do". This new girl even had the nerve to call me up and yell at me stating "we" had an appointment, would've been nice to know I had even made an appointment with her. Our tv is starting to go out as well. I told my husband NOT to go with this scam of a business, but obviously he thought he knew better. Now we have a dryer that is broken, didn't even get to use it once. They didn't even give him a manual, it's one of the fancy "smart" dryers with an overload of buttons/features. So I could only imagine the headache that'll come with attempting to return that POS. The staff is extremely unprofessional, to say the least, and their products are way overpriced and do not last. In my opinion, this place is a scam that loves to prey on naive people (people like my husband). Plain and simple, DO NOT, I repeat, DO NOT go with this company. Put something on layaway if you can't afford something up front, buy second hand or save up and...

So i had a pick up scheduled for almost a mouth now and I was the 4-7pm pick up block and 6:45pm rolls around and I call the store to ask if everything is okay and if on time and she said yes just pick ups are last and the boys should be calling you soon ,may I might add its 15 minutes before close I live outta town so I received a call at 7:00pm asking if I was still available and i said yes I am at home waiting and he said on the way to ur home ..ten minutes later I get a call saying their lost and I explain where I am and he said he remembered where I was and will be there ....7:35pm I get a i call saying their closed and can't come get my stuff??? Not only have i been lied to but have been waiting for hours and nothing ..someone could have told me "hey lets do another time" when i first called but nope I got "yes we're on the way everything is on time ,coming to your house now"..never missed a payment nothing half of my house is from Aaron's and this is what i get? Thanks guys ..I shouldn't be the one to call and see if everything is...

Some of the products are great!! We have a couple beds and lawn mower and couch the beds and lawn mower is great but there haven’t been any good couches. Now customer service is lacking a bit! We told the employees we may not be able to be at home for the pick up of a piece of furniture, due to needing to get our car into the shop they said ok we can play it by ear and still sent the truck out. Then when I tell the manager the next that we told the employees we were not sure if we could be there in time, she complains about how they spend a lot in gas, well the truck was already in that area so it’s already used gas! And plus it’s the customers who are paying for Aaron’s to be a business, the customers pay the gas the customers are the reason why the employees get paid and they have a place to work. If Aaron’s didn’t have the customers there would be no Aaron’s so for the manager to complain about gas is wrong!!! I would have given a higher review if it wasn’t for the complaints that the...