Andy's Furniture - Futon Factory — Local services in Mishawaka

We were moving to the area from out of state and had emailed the store asking for prices on a specific bedroom set. Mary responded within 24 hours and had all the information i was looking for in her response email.

When we moved to the area, we visited in store. We were able to meet Mary and she helped us furnish our master bedroom, home office, and we also got pieces for our den, living room, and a chair for my son.

Everybody that we worked with was wonderful. The delivery guys we extremely helpful as well. One of the times they came to deliver my front patio was covered with ice. They broke up all the ice and swept it off for me too.

Every time we have gone into the store we have had nothing but wonderful experiences. They might have a little higher prices, but their customer service is 100% than any of the other furniture stores we visited. We dont mind paying a little more for the guarantee that we get exactly what we ordered when they say we will and getting the type of service we expect when spending a good deal of money. We will continue to be...

We purchased a large sectional almost three years ago and we love it just as much today as we did the day it was delivered. We actually found the style we liked at a different furniture store but decided to look around. Andy's was able to order it in the fabric we wanted for less that the competition and it came in about 2 1/2 weeks even though the estimate was 4-5. The delivery drivers were incredibly nice, worked quickly and cleanly and even greeted my dog and small child who were very curious about the whole situation. We'll definitely be back to look for some new pieces the next time we need furniture and are happy to refer Andy's to...

I would not recommend ever purchasing from Andy's Furniture. My son ordered a recliner for his elderly grandmother in March 2021 and told it would be delivered in August 2021. He was contacted in July stating it would not be delivered until November 2021. He called the last week of November as he had not received a delivery date and was told it won't be available until late February 2022, 11 months after ordering. The employee named Gloria will not let you speak with a manager, supervisor, or owner. Andy's has been paid in full approximately $1500.00 and my son can't get anyone to return his call or a refund. DO NOT DO...