Abercrombie & Fitch — Local services in Mission Viejo

I was there to pick up my order . There was one employee at the register while others were stocking . It was taking longer due to multiple returns and placing new order online so I asked employee if he call someone else to help if it’s going to take longer . He completely ignores me . I confronted him saying least you can do is acknowledge me and answer my question and he ignored me again . I have no idea why Abercrombie hires these kids with bad customer service or doesn’t provide good customer service . I have worked retail before and I have never treated anyone like that . Sucks that this is the only closest...

I had the worse experience ever. I bought tons stuff from Mission Viejo store. 2 items didn’t work and had to return it. I was at south coast and they spent more than 45 minutes and couldn’t return it. They kept saying I paid part of it with gift card and I had it in my AmX I paid it all with my card. They told me to go to original store because they must know what they did. Next day I had to go to Mission Viejo and another 45 minutes and all mangers tried to figure out and they had no solution. I am beyond mad. It’s such a worse experience. Would never do...

Went in with my girlfriend, kept getting dirty looks the whole time and when we went to pay they said that someone had switched the price tag on some pants we were trying to buy the manager ( a guy ) with the curly hair said that they couldn’t honor the price It felt very judgmental and discriminatory ( we are Hispanic) the vibe most workers were giving off was as if that they thought we switched it then to top it off they charged us incorrectly, we had to go back to fix it. Safe to say we won’t be...