Chico's — Local services in Mission Viejo

I went to chico’s on saturday december 28th 2024, not only did the sales girls offer no help, they were also cold and rude. When I checked out having bought 3 pieces of clothing totaling 160$, and i asked the sales girl to not fold the pants i bought and she didnt bother gettinng a bigger bag, she proceeded to do it all over again. I am a person who prefers shopping in store to online, but I don’t know what to do in the future since this is the only chico’s near me is the...

I wanted to return a blouse that was the wrong color. I had used a gift card. I asked for a gift card as a credit so I could look around. I was told that I had to accept a check which would be received in 2 weeks. They also told me they would mail me an acknowledgment of receipt of the merchandise back. In other words, I would have no credit and nothing to show that I had returned the shirt. I said forget it and walked out with the shirt...

The negative reviews on this page are definitely warranted.  I’ve been here three times in the last year now and all three times were a nightmare.  Rude rude rude that’s all I have to say.  I’ve worked in retail and I would never behave the way these women were acting.  I’m honestly kind of in shock at...