Cricket Wireless Authorized Retailer — Local services in Mitchell

very inconvenient as my bank card will not process on the app, website, nor phone but works when I physically walk in the store. I've reported this many times to both the store and the 1800 number. I tried making a payment before my deadline but my card would not go through every which way I tried so my line was suspended. I use my phone for work, now I have to wait until the store opens. I tried calling in but no one could help me. Very unprofessional as the guy even admitted I made the payment on time but he couldn't turn...

Customer service is always great when get it.. was not the case drove into town to the Mitchell store to have a phone fixed store hours are 12/4sundays and it is closed.....a wasted trip and non working phone.would have been nice to know nobody was there before going in... Some online post that they were closed would have been greatly...

I enjoy my cricket service but the staff at the store in Mitchell sd has the system rigged against the customer. If you look online you will see one price but if you go into the store they have their computer system set up so unless you buy a case or screen protectors you will be charged...