Verizon — Local services in Mitchell

We went in to get new phones and Isaac was the one to help us. He did very well explaining everything and pointing out accessories available. He then started the process of switching the old phone info to the new phones. Unfortunately since neither phone had been backed up for quite sometime it took hours to do. In the process of waiting we watched as Isaac calmly help the 7 other customers that walked in the store. He was the only associate working since it was less than and hour before closing. He then offered to stay while the phones were still doing their thing. Isaac willingly stayed at least 2 hours after closing waiting for our phones. He was courteous and even offered us something to drink. I see management material in this...

Worked with Jelonda S. today to get new phones for my husband and I. She was absolutely wonderful to work with and is very knowledgeable about the company and items available! -Just an overall pleasant vibe from the entire staff on site today!

We got exactly what we needed and were surprised to find out the about the amazing Hub attachment to our plan!

Jelonda told us about the free tablet available with our new phones. Regardless of us having both of our kiddos with us, she did not press it on us when we said that we would prefer not to have a second tablet. We really appreciated this simply informative sales style vs the pushy sales people we often encounter.

Go get your best...

If I could, I’d give Jo a 5+++... star! In all seriousness, she truly was the best! She was patient beyond patient (trust me, she needed to be with me! HA!), over the top kind and her personality was very warm and inviting AND she accomplished the task at hand which was definitely a challenge, to say the least! Verizon, she deserves a HUGE raise! She truly is an asset to your company. My husband owns several stores and customer service is our number one priority so we can’t help but take special notice whereever we go. Thank You Jo! You are awesome!!!! And Verizon, you’re blessed to have her...