Towne & Country Furniture — Local services in Mobile

I special ordered a mirrored glass fireplace that began to rust shortly after it was delivered. I have contacted the store manager SEVERAL times seeking a solution to get it fixed and/or simply swapped out for another one and also for them to contact the vendor. To this day, after several calls and emails, NOTHING has been done!!!! Being that this was a $1,600 purchase, you would think that a little more effort would have been made on making sure that my money did not go to waste! I refuse to call again and basically beg to have the issue solved! However, rest assured I WILL NOT purchase anything from this store again!!! Customer satisfaction should be paramount!!! Thanks for...

I had a wonderful experience with Towne & Country! From the very beginning, their team was incredibly responsive and easy to work with. I especially want to compliment Kristen on her outstanding customer service. She was patient, knowledgeable, and went above and beyond to make sure everything went smoothly with my order.

Kristen kept me updated every step of the way and made what could have been a stressful process feel effortless. It’s not every day you come across someone so professional and genuinely kind—she’s truly a gem and a huge asset to Towne & Country.

I highly recommend this company for anyone looking for beautiful furniture and top-tier service. Thank you...

I found a couch and Chase that after sometime the representative Kristan found. It took a little bit of time, but we got it worked out thanks to her. They were extremely helpful, accommodating, and helped me find exactly what I was looking for, and I got an extremely good price comparative to all the other places that I went to with comparative items. It did take a few days to get delivered due to not having in stock, but that’s to be expected and the delivery guys were really good and did a great job on cleanup. All in...