Haven’t bowled in six years and went here to have some balls plugged and re-drilled. Was going to go to Yosemite lanes because Jason used to drill my balls back when I bowled there. Low and behold he owns the pro shop in McHenry bowl. Great customer service, great knowledge and just a great gentleman. Have bought two balls from Jason now and all my accessories. He has helped me a lot as I had my knee replaced and didn’t think I would ever get to bowl again. I will be a loyal customer to Jason for life. Joe has helped me quite a bit as well. Great shop and top notch ownership. Thank you...
Read moreI called on a Sunday to make an appointment. I was told that no appointment was needed - and that hours were as posted on website. I told Joe that I would be in on the following Tuesday morning. I drove an hour one way to purchase new equipment. I arrived on Tuesday morning, operating hours, to find the pro shop closed. I asked at the main desk and was informed that the pro shop would not open until 1:00pm. I mentioned that I had spoken with Joe and was told she had no idea and had not seen him. Very unhappy with the experience. Definitely...
Read moreFast, friendly and knowledgable service. Jason and Joe were very curtious and pleasant to speak with. Joe drilled finger holes in my new ball, and Jason polished and put new finger inserts in a used ball. The used ball looked brand new after Jason was done with it. Joe drilled my ball to my specs and the ball is very comfortable to use. I would...
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