Wisconsin Bedding — Local services in Monona

We just had our new mattress delivered and my husband said right after, "Everything with WI Bedding went off without a hitch. I feel like that never happens with furniture stores anymore!" We built a new home last December and struggled with customer service from multiple other furniture stores in the area. Wisconsin Bedding was very upfront about lead times as soon as we walked in the door, took the time to make sure we found the right mattress for us, were very transparent about pricing and never once pressured us into making a sale. We actually told them that we wanted to shop around a bit since we had just started looking, and the gentleman who helped us was incredibly friendly and said we were welcomed back at any time. The delivery men were so friendly, professional and quick! We might have spent an extra hundred dollars than we would have elsewhere, but we loved that they are a small, family owned business and the customer service was wonderful from the start - they under-promised and over-delivered! This is our second mattress we have purchased from WI Bedding and we can honestly say that both experiences were top notch! We highly recommend them and will...

I was dreading mattress shopping. I'm so glad I went to Wisconsin Bedding for my first stop. It ended up being my only stop. They look small, but have a great stock. They are totally no pressure. No one ambushed me walking in. They waiting until I indicated I wanted help, but the second I did, someone was right there. The sales person was very knowledgeable, but I didn't feel like I was being sold something, just being given the information I was seeking. The sales person was so patient as I narrowed down my choices. After I picked one (at a great price) I noticed they had pillows and got some of those. Again, prior to me noticing, no trying to sell me a bunch of other stuff. But a question of whether I needed other things - some yes, some no. I was glad they asked and also didn't make me feel I was being "sold." They had a delivery date just a week after my purchase. So smooth - it took about 3 minutes. Delivery and taking away the old things was no additional cost. The mattress and pillows and super comfortable. I'm so happy with the...

Well, I can't say that I would recommend this place to anyone who needed furniture in a reasonable time frame. I ordered a full bedroom set for my daughter, and the dresser arrived with a gouge in one of the drawers and paint missing from another knob. They did not deliver the nightstand, because apparently it had arrived in their store damaged as well. I ordered a replacement dresser, but they decided not to deliver the new nightstand until the new dresser arrived as well. It is now almost three months after the order date, and I still don't have everything. The people are nice enough to work with, but make sure you check everything carefully, because I don't think they do a thorough job before delivery. Also allow for plenty of time if you are ordering...