Worst pharmacy ever!!! In the past five years this place has made at least 4 errors in my dad's prescription drugs. They constantly give insufficient pills.
Last Thursday I called for another prescription, they told me it would be ready in the morning, on the 17th. They called back and said it is not available until the 19th. I stopped by on the 19th, and they said no it cannot be given until Jan 5. I said I do not have enough medicine until Jan 5, and it need this earlier. They said no we gave you enough until Jan 5. I was told to go home and bring the bottle so they could check if I received the correct quantity. I brought the bottle back and they look at the bottle and said we gave you the correct quantity because we gave you the correct size bottle. If we gave you a smaller sized bottle then we would know they we didn't give you enough. Then they told me that I will be able to get the refill on Jan 12th. They changed the date on me four times to pick up a medicine for heart disease.
Pharmacist cannot explain why I was given four different dates. She showed me the screen where it said the next pickup date and yes it said Jan 12. I asked why I was told different dates and she had no answer. I said if you guys cannot read correctly then how can you be trusted to count correctly???? Again no answer.... When I asked her where the extra pills are she said ...well we are not pocketing the medicine because we have cameras installed, and she pointed to all the cameras. She admit that they count pills manually and they do NOT have a pill counter!!! She admit that they do not double count the pills for accuracy. IT WAS 180 PILLS!!!! Why aren't they double counted???? They were supposed to give me 180 pills and their bottle didn't even last two months. If these people cannot even provide the correct dates to pickup medicine then can they be trusted to count accurately?
I ended up paying for the extra medicine. I complained to the store manager and he says they cannot refund my money. This place robs people of their medicine and then steals their money for "extra" pills which the insurance already paid for.
Please do yourselves a favor and stay away from this place. I am going to change all my parent's prescriptions to another pharmacy. CVS across the street has a pill counter and there is another CVS in Jamesburg by the park! I never ever heard of pills not being counted correctly nor experienced it myself but this Walgreens is really...
Read moreWith reference to yesterday’s visit to the pharmacy at 314 Applegarth Rd. in Monroe Township, NJ,, I wish to express special appreciation to Daysha and Purvi. Although the pharmacy was exceptionally busy (as it usually is; could use more staff), Daysha took the time to help me find a discounted price for the prescription I needed - not covered by my medical insurance and exorbitantly expensive. That cut the final cost in half. Still a lot, but definitely better. Upon arrival to pick up my prescription, a gentleman at the front of the line declined his prescription.However, he still wanted his cart full of groceries checked out. Purvi remained exceptionally courteous and patient. After all that, his credit card was declined, and so he slowly replaced each of his grocery items back into the cart. When it was my turn, as Purvi got my prescription, I mentioned the promise of the discounted price. That’s when.Daysha spoke up and said that she had already included the discount code and I was set to go. I expressed my gratitude to both Purvi and Daysha for being so kind and helpful despite the pressures of their seemingly endless, stressful and thankless job. I also made a point of mentioning this experience to the manager, Manny. My sincere thanks to those like Daysha and Purvi who still value being kind and helpful and...
Read moreI made an appointment online to get vaccined and at my appointment they refused to vaccinate me. They said it was due to their policy that I had to wait. At first they told me I had to wait a minimum of 4 months from my second dose then they said5 or 6 months before I could get vaccinated (3rd dose of a series). But I got my second dose at another Walgreens and at that time was told 2 months. I asked if it was just their store or a Walgreens policy and they said Walgreens. So I asked for a copy of said policy as I need the vaccine for work and they said they couldn't give me a copy. I left and looked up their vaccine schedule on google as well as their app. It says 6 months after 1st dose. It's been well over that it's been years. I had to call customer service and the pharmacy for Walgreens said that I was correct and didn't know why they told me I couldn't take it. I had to book yet another appointment and go to a whole different Walgreens (the one I initially went to for second dose). There they have me no problems. Just gave it to me. I am not coming back to this location. They don't know what they are doing. The girl on register didn't understand what the problem was, the pharmacist who was experienced verified with her supervisor or manager and both of them were telling me I was wrong. Completely...
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