COACH — Local services in Montebello

I went in there with a friend. Called the store beforehand about the bag we wanted and a OLD LADY said it was still there mind you we also called another store in Torrance which whom was really helpful that woman let us know other stores who had that bag and the quantity that they held. Fast forward we went into the montebello location and when we walked in she was automatically and extremely rude we just asked to see it but she claimed it was out of stock and insisted NO OTHER STORES HAD IT EITHER when like I said we called before hand to another store and they told us everything. So we left and ordered that bag from Florida, which was very polite and helpful. Went back and tried again after telling her we already ordered it from another state.. she proceeded to say that we should check our email because they probably cancelled it just to be rude but we told her that they had 3 in stock there and she rolled her eyes and said rudely mm. DONT COME TO THIS STORE UNLESS UR IN DESPERATE NEED FOR A NEW BAG otherwise leave this location empty.. there empty...

I wouldn’t shop with Coach again even if they gave me 75% off!! The manager at Montebello…nightmare! Tried saying I used a bag bcuz she found a single dog hair. So I had to return it to the store who shipped it to me. They sent me a label and well, read the text messages. Grove Coach Los Angeles NIGHTMARE!! These texts are from Israel, but involve Anthony (who wins not only worst sales associate in the world, but human being) and Grove Coach Manager Israel. My response in green. (I Was asking why my bag was in Florida and not...

My new favorite COACH store! I found this gem while searching for a retail store to hotstamp my hang tag for my coach bags on my way home from work. The associates were extremely helpful and inviting, and they patiently answered all my questions. The store itself is extremely organized, clean, and well stocked! I ended up buying a new bag, some charms, a new bag chain, and more hangtags all in the same week. Thank you to Ahlyn & Darling for all of your help, I will...