Zales — Local services in Montebello

To start it off, Zales is an extremely welcoming establishment. All staff were very friendly, but the one who helped us out and was patient with us was Andrew. Special shout out to him! He answered every question we had and taught us a bit on what we were looking for! We visited it the store about two/three weeks ago and they didn’t have exactly what I wanted and he mentioned they were going to have an event showcasing diamonds and lots of rings. We showed up today (June 4th) and ended up getting my dream engagement ring. Thank you for everything and for making two people so happy!!! Also, special thanks to Arnold (jeweler) for creating my ring and putting...

Visited the Montebello location and was assisted by Edgar to find an engagement band along with a set of earrings for my soon to be fiancé. Edgar assisted me the whole 9 miles with checking the out-the-door prices on the jewelry I wanted to compare, recommended me earrings that would match what I wanted (I wanted to match a complex looking necklace worn by my girlfriend), and even lightened the mood with a funny personality. There was no pressure and I didn’t feel rushed to purchase anything.

My first Zales experience was amazing with the help of Edgar, and I walked out the store carrying new gifts that my girl will...

Hello, Ingrid I saw u in the past and u remember us. I ask for prices that meet my pocket you 😊 gladly help us and greeting our needs. You gave us the information of how to pay and apply to a plan to help on the ring 💍 I wanted. You were very patiently 😌 on how I was undecided, I appreciate it very much! My husband asking lots of questions and Ingrid perfection answering with friendly attitude, my husband looks like a meanly look but, his not at all. Ingrid patiently and answering all the questions good customer service. Very Satisfied with her customer service. Thank you very...