Garbo Jewelers — Local services in Montgomery Township

Sadly I had a terrible experience with Garbo jewelers and they lost a customer. I brought in several rings to get sized and have one diamond replaced in a ring. The notes the jeweler wrote for the work that needs to be done were impossible to read and when I picked up my jewelry they even said they could not read his writing. They made one of my rings bright silver when I told them not to. A few days after I got my jewelry back a diamond fell out of one that never lost a stone. I went back to the store and they wanted me to pay for a new diamond. I refused and he said he would take care of it this time but not if it happens again. The woman behind the desk said in a rude voice “ I wrote it down”. Then a month later a diamond came out of another ring that they adjusted the size. They will not take care of it so I will never go back there and I caution...

Definitely come here if you're into heaps of misogynist micro aggressions. Otherwise, avoid it like the plague. Watch service at Hamilton is far more thorough and $20 more. With it, they will disassemble your watch, clean it, inspect it, and reassemble it along with the battery change in pressure test. In addition, they respectfully listen to you, do not grab things out of your hands, allow you to finish your sentences, and don't mock you as you leave. I was consistent and polite with the owner and the clerk, but they apparently resent their customers so much they couldn't...

Garbo is a terrific jewelery store with excellent customer service. Gary is great - yep, he's great! He's professional, he knows his craft, and he is honest. He's made many repairs for me over the years and has done some special design work, too - specifically....taking a vintage ring of my moms and turning it into a pendant that my daughter wore on her wedding day. He recently helped with with the design of a man's wedding band. I'm a fan and give...