CPR Princeton North — Local services in Montgomery Township

I dropped my phone and cracked the front glass. I have insurance on my phone. So I called the insurance company and placed a claim. After paying for the claim I was told i can go to the store at any time and have the screen replaced. The store is a 45 minute drive. I made plans and drove all the way there a few days after placing the claim. I got there around 1pm. They told me that they were about to call me some time that day and tell me they had to order the screen replacement and it would take an additional 2 days. I am a mother of a 2, 3 and ,10 year old and work 50+ hrs a week. Making arrangements to drive 45 minutes and sit around for 2 hours is not the easiest thing to do. So I went back the following week. Waited around the 2 hours. Went back and picked up the phone. On the way home I tried to make a phone call and send 2 different texts. I figured it could be the area. So when I got home I tried again. I spent a hour and a half on the phone with my phone company trying to figure out the problem. After all that wasted time and having to factory rest the phone and loosing everything. I was told I have to go back to the store. So the next day I took the long drive back to the store. It took about 20 minutes. They bring my phone back out to me. So I asked what the problem was. They told me that they never hooked up the antenna and I was loosing service every...

THEY SAVED MY IPHONE 8 PLUS and RECOVERED ALL MY DATA!... Literally, I am so grateful for Jacob and the rest of the team. My phone accidentally fell into the toilet and went dead within hours. I did everything wrong with the first few hours, including not turning it off, plugging it in to charge it and not removing the sim card (smh). To make matters worse nothing was backed up. I found a place near by home and went there for a free diagnostic test the next day. They claimed they checked it and gave me back to phone told me the water damage was too severe. I was disappointed but I went back online and found CPR. Of course the nearest one to me was an hour a way from my home, but I booked an appointment ASAP. Time was of the essence and I didn't want to risk more damage since it was already 48hrs. Within a few hours (about 5hours) everything was backed up and my phone was fully functional! I was so happy I wanted to hug the entire team, but because of Covid, I just thanked them. The best $55+ I ever spent! Now I'm backing up everything every week. Of course there's no guarantees that the phone will work fine and have no problems, but at least all my pic, voice memos and everything else...

GO TO THE APPLE STORE INSTEAD. I chose CPR because they offered the best price and the fastest service. This was important, because I needed my iPad for an overseas business trip the next week. I was shopping for a nearby vendor that could turn this around at a reasonable price. It didn’t matter to me who it was. I just needed the job done. As it turns out, the initial offer was misleading - and became a bait and switch game that cost me an iPad. They gave me a provisional phone estimate of how much it would cost to replace my iPad screen in 3 days. Then called hours later that day to say it would cost more to get a screen that fast. Then kept my iPad an extra day because the “technician did not come to work.” Then kept my iPad an extra few more days because the screen they ordered was defective and they had to order a new one. Of course at this point, the broken screen was off my iPad, and a perfectly usable (though cracked) iPad was now useless, and it was too late to take it anywhere else for a repair. Only solution for my overseas trip? Go buy another frickin’ iPad. So much for saving money. Could have all been prevented by just going to the APPLE STORE...