Thomas Sweet Montgomery — Restaurant in Montgomery Township

My husband and I went in for ice cream after having dinner near by. We will not be back. This was likely the most horrific experience we ever had at an ice cream shop. First my husband ordered a soft serve cone, that was already melted before it was handed to him. The manager simply put an extra napkin under it and said “here you go”. As someone familiar with ice cream machines he should have noticed this right away and given the machine some time to rev up. that was the first problem we let go. While making my Sunday he used a spoon from chopped peanuts and used it to scoops brownie bites, cross contamination for anyone allergic to nuts. While eating my Sunday the hot fudge turned gummy where you couldn’t even eat it. We simply asked for a refund for the Sunday ONLY. The manager did not offer to remake it, and said that was not a valid reason for a refund. I do not recommend this establishment to anyone… being there are so many other better options in the area. If ownership wants to reach out to...

I’ve been here about two times in the past couple of years. Every time I go into the cafe I get reminded of why I never wanna go in. This time around hit the spot for me. My friend and I had walked into the store holding my puppy, In my hands trying to order her a small ice cream. Two employees had already seen me holding her, In my hands. While another employee came out and started complaining to another employee talking about my dog. They kept talking until finally someone said something very nasty. I kindly walked out. My friends have seen dogs come in and out of cafe with dogs. Someone had said they don’t care for dogs. I just visited at the wrong time. Didn’t know I had to choose a right time. I guess you aren’t allowed to bring in emotional support dogs. TERRIBLE. JUST TERRIBLE. Another thing is how are you serving me ice cream and very disgusted with my dog but yet your scooping my ice cream without gloves on. It is Covid still. I don’t...

What a truly wonderful experience it was coming here. This nice young lady that works there was very polite. There was a bit of traffic building up in there behind me, but she was very patient with me as I surely took quite a while to order a few things for my family members. Everything was clean, and freshly organized. She even made sure to reassure me that the utensils were all cleaned properly because I tend to get a bit skeptical due to the possibility of cross contamination. The ice cream quality was great! Much better than most other places in this area. I never asked for that young lady’s name but she wore a lot of bracelets, and had black nails just like my daughter, which I complemented! I will be back in here for sure!

Will recommend this place for all ice...