I'm probably not going to be returning to this store. There's so many other similar stores still out there to pick from that there's no need to purposely walk into confusion. Job Lot has a big checkout line problem. It's very awkward. They had everyone stand in a regular aisle, completely obscured from the checkout area. When I initially walked up to one of the cashiers, i didn't see and wasn't aware of the awkward line. I stood near a cashier behind a customer and within a moment the cashier directed me to the awkward line. I'm glad the cashier went out of their way to let me know. Usually cashiers (at most stores) don't bother with anything outside of their immediate bubble. As I waited in line, I saw the cashier continue to direct people to the awkward line. Their checkout line is such an unnecessary mess that they probably could justify hiring an associate to exclusively direct customers all day long on where to stand. Take a trip down the road to Home Goods, there checkout line corral works great...
Read moreI have found Ocean State Job Lot in Montgomeryville, PA to be a great store and values to be had. My wife and I have been pleased with the selection and variety of products. As with all retail stores, some items prices are lower or higher than some other stores. It goes with the territory! However, in terms of finding what i am looking for and need at the time, I have never been disappointed! The staff is friendly and very helpful. On a recent trip, I could not find an Item on the floor, it seemed out of stock. However one of the employees, Troy, helped me find more stock in the backroom and got me my storage bins. He was busy stocking items and took the time to help me! Awesome customer service! We had also been in previously and one of the cashiers, Nasir, was very helpful, courteous and friendly. Really, all of the employees are great. It is nice to be in a retail store and be helped by helpful, upbeat employees! Management, please give Troy and...
Read moreI was assisted today June 6, on a Tuesday by a gentleman named Robert at the cash register. He was pleasant, kind, nice, knowledgeable and smiled. He greeted me before I came to the register he gave 210% customer service. You definitely need more of him! A member of management walk through that front door. He did not even say the word boo to any customers or to any of his associates that man from HR was short with white hair and a little chunky. He was terrible. Robert cashier gets an A+ from me .. I will be back to spend my money because of Robert and the other woman that I asked how her day was in job lot. She was pleasant and nice as well. She had dark hair a little thick , little tiny bit of grey in at the roots, she was a beautiful person as well. Very nice. I’m sorry I don’t...
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