If they have a 0 I would definitely rate them that me and my husband went inside of here thinking it was Zales yeah wrong store but, we looked around anyways and saw somethings that we liked. We brought so much stuff from them and paid alot of money so we went back to the same place the next day to get our ring resized so they can fit our fingers mind you we dropped the rings off at the end of November and it's January. I got up and called and called spaced the calls out days even weeks and they act like they can't find our rings they keep checking with the jeweler and nothing I have the ticket with the number that they said we have to keep. We were told that we will receive a callback within the hour today and we called at 11:32a.m and we heard nothing back at all. My husband and I just tried to called them back 4 times and nobody picked up at this point I'm highly upset I've been nice and very much understanding throughout this whole entire situation. Also, Mind you that we dealth with the owner twice about our rings because, the guy we went inside and asked to get our rings resized he stated that he doesn't know how to do that so he told us when the owner would be in and when we could come back. I'm not even gone lie I want my money back because, this is ridiculous atp and I refused to lose out on any money because of their negligence or I will be forced to take...
Read moreInitially the gentleman was dry and a bit rude. Before our transaction was over, the drop off of my shoe and the pick-up of my shoe, he was not as dry and quite a bit more friendly. I was pleased with the price of my service but I wasn't 100% pleased with the appearance of the work that was done to my shoe but because it isn't visible when you look down at the shoe, I didn't complain. I have the same shoe, opposite foot, worked on at another location in a different state and post repair I couldn't remember where the problem was, this time I could look at my shoe and see what was fixed. Nonetheless, I'd visit this location again and have my shoe(s) repaired there. I would also refer friends and family but I'd have to warn them with information about...
Read moreAnd 2021 I bought a wedding band set one of the Stones came out of that take it back to the store he said he don't do cash back because I had it on layaway but I got it out before 90 days okay he gave me store credit at the store so I got a necklace and two ankle bracelet I had to get them fix it broke again I don't know where you get your gold from but you need to go to another supplier because your gold is not no good the anchor bracelet and the necklace broke about a month apart and I brought it out there one time for you to fix it and you charged me 20 to $25 I can't remember exactly how much it was and it have...
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