Name Dropper — Local services in Montgomery

I visited the name dropper in East chase, upon entering, I spoke even though no one else did, a customer was at the register when an older lady that was handling her transaction literally stopped in the middle of performing that transaction, and followed me from the front of the store to the back. There were other customers in the back where the shoes were, the lady that was working in the back asked if I needed any help, I stated no thank you, I’m just browsing for now, another customer walked up, and the lady from the front of the store was so close upon me when I turned around I could’ve kissed her, she then asked may I help you, the customer that had just walked up, she and I were engaged in conversation about shoes, and how this woman followed me from the front to the back of the store,and the same older lady associate so rudely asked again as she sent the other lady to the back at shoes, I turned to her and stated no thank you at this point I will not be making a purchase from your store, because you left a customer up front at the register to follow me through your store, and I can assure you of one thing, that I don’t like or need to be followed, I will not be making a purchase for that very reason, and you can now follow me to the door, which is back up front if you’d like. Before turning to leave the customer that I was engaged in conversation with, was in agreement with me, because I had just walked in less than 15 seconds before she did, and she didn’t like what went on either. I will not show patronage to a business in which discrimination is shown towards me or another in my presence. I wish I didn’t have to give a star because I really wouldn’t for this business because they were really being biased...

BEWARE OF STEREOTYPING!!! I've shopped here a couple times for my kids and never felt welcomed when entering, but nevertheless they had what I needed at the time, so I purchased it. Today when I went in to purchase a gift for a dear friend's newborn, I VOWED that this would be my LAST time. I was approached by an older woman as soon as I entered asking if I needed any assistance, and she directed me to the department I needed. I picked out an outfit and a silicone pacifier holder, and proceeded to look for a blanket to match. Before I could find a blanket to match, I was bombarded by a cashier taking the 2 SMALL items out of my hand and saying that she could hold them at the counter for me. But mind you, I see countless other females of a different race with numerous items in their hands, and they're allowed to hold their merchandise and carry it around with them until they're ready to check out. After speaking with a manager, he tried to make an excuse through his stuttering like the WATER BOY, that they do this because they don't have shopping carts. ALL LIES! Well why not invest in hand held carts? Hmmm, somethings not right here, but I think we all know what's going on! Seems to me that African Americans are not wanted in this place of business but you don't have to worry because I will NEVER return. I don't think I would have parked dead smack in the front door, if I was...

I loved the customer service I received from Ann today in the shoe department! I am a first-time mama expecting my second child soon, so I was kind of clueless about this walking/shoe thing, especially because my daughter's feet are relatively small. Ann took the time to greet us, assess our needs, point us to the right first walking shoe, sized my baby's feet, and gave me tips/things to be aware of when selecting and purchasing kids' shoes. Bonus: She was great with my child, who isn't very comfortable with strangers and new environments....