GameStop — Local services in Montgomery

Wow the staff here at around 430 to 530pm on Sat May 28th 2022, was extremly rude, short white man w beard and rotund black man. No greeting, I was the only customer in the store so I greeted them asked how they were doing and they clearly made a point to show they were annoyed that a customer came in. Super odd vibes, asked about games and console i wanted to buy and the bearded short man walked away and the rotund fella behind the counter made a snide joke/innuendo about my inquiry assuming the remark went over my head I guess or maybe he was being blatantly derogatory tbh I'm not sure what or why but regardless it was super cringe. In my head I was like im not spending money w these dudes so I said alright u guys have a nice day and left, went straight to the best buy down the street and spent over $500 on system, micro sd memory, controller and a few games...I havent been to this GS location or any GS in a while, this store was once very cool w a professional staff, positive atmosphere but the current employees influenced me to spend my money elsewhere, meaning a different buisness on account of how they interacted w me...tbh i stopped coming to GS a few years back because this isnt the first time this location has been unpleasant, though back when i was a regular here years ago the staff was so enthusiastic and helpful we greeted each other by name made small talk id buy my item and leaving feeling dope about my new purchase, always left w somthing because i enjoyed spending money there back then but w these guys holdin down shop im going to keep shopping online for games instead of going to GS. Yall should really train these...

Came here to buy a game. Came inside picked up game walked to register behind the one guy waiting. 3 customers in total including me. One employee, skinny dude w long, like long long, brown stringy hair....waited for 25 minutes(was watching time on phone as i had somewhere to get) then i just haf to put game back n leave. Wasnt even greeted when i came in. Me and the other dude waiting both just wanted to buy a game. Dude who was taking for ever was a nonsence customer & employee should have had better priority management to say let me check these 2 dudes out and then we can ramble about everything but buying a product as thats all they were doing. I left, later that night i just bought the game of best buys app & picked it up the next day....no wonder they closed all the other gamestops in town, maybe train ur employee or hire one w enough brain cells to solve simple tasks...ridiculous, unprofessional...cringe Gen Z all alone holdin down the store, like seriously have 2 employees working...even if it was 10 mintutes thats too long but store was nearly empty & i waited 25 minutes, the dude in front of me was there even longer as he was standin the r e when i pulled up. Again no greeting or anything, real...

Went in and sales guy talked pretty condescending the entire time. Smooth talking kind of guy, upsold everything, warranties, extras, etc. promised what I was buying would do what I wanted it to do and said I could return product if it didn’t work. Sales guy failed to mention that GameStop actually WILL NOT take product back. I called and complained to corporate and was promised that the district manager would call me back. I would have been happy with returning for store credit - but no. Never heard from the district manager. Now they have another well deserved 1 star review for treating people like trash, breaking promises, and not even returning phone calls. Would not recommend....