Big Store Furniture — Local services in Morehead

A third party purchased a dryer from this business with the intention of ultimately donating to us as we were in need. However, within three weeks it had broken down twice. We were offered a replacement dryer but chose not to go that route, nor did they want to repair the donated one on location, simply requesting our old dryer back that they insisted on taking upon delivery of the one that was bought and donated. Although we were grateful for the donation from the third party, at this point we were fed up, but we simply wanted our original dryer as it's overall condition was way better than that of what we had received despite beginning to fail. At least it actually dried the clothes. After some back and forth, they agreed to try to locate our original dryer and would return to us but not without reluctance. They sent a text, said they would put our dryer on our porch if found, said some very hateful comments about our home and told me to keep both dryers and to "stick them up my ass" Without notification, they returned the dryer on the porch in pouring rain, without covering it, broke our pet food bowls and our deck box leaving pieces and it's contents scattered on our deck as well as dents on the front panel of my dryer after it being in pristine condition prior. This was nothing but childish and uncalled for behavior. I am contemplating filing a police report for damaged property. This is unacceptable behavior especially when my wife is battling stage 4 cancer and I being newly disabled. We didn't need the added stress or drama with my wife battling cancer when she is supposed to remain stress free. I wouldn't recommend this business to anybody. Very...

Great little local place to have your appliances serviced and/or to make very reasonable purchases. Friendly staff are always willing to help in any way they can. We have done business with this company for well over 10 years and will continue to visit Big Store Furniture in Morehead Ky for all of our appliance needs. Before you go pay a war price at some of these big named places, take the short drive to the Big Store and let them help...

Lie to you say their coming to work on appliances and never show up and you call 20 minutes before they close they won’t answer the phone no way to do business good way to lose business as for me if I was you I’d find someone who wants to work because the ones he has working for him don’t want to but they sure know how to price and socket to you but you don’t have to worry about it cause they...