KFC — Restaurant in Morehead

It will be a long time if ever I order there again. My husband ordered supper and brought it home. I was sorely disappointed when my 3 piece dinner had 2 legs and a thigh when he ordered specifically the dinner with a breast., chrispy. His order was 2 legs and he ended up with a leg and 2 thighs. She told him that for mine they did not have any thighs yet I ended up with a thigh instead of the breast. We live about 25 minutes away and could not take it back. I suggested we call, surely thinking that having just been in there, my husband and her discussing what to replace the thigh with, and he even told her that he did not want the soda and they agreed on the substitute, she surely would remember him. He paid cash with a $20.00 bill and received his change back., $5.82. The total of the 2 boxes was $14.18 cents. For that amount of money we should have gotten what we ordered. When we called back the woman said she couldn't do anything about it since he paid cash and left his receipt on the counter thinking he would have no need for it, like some people do. Well, missy I think you could have done better than that! If she was the manager I am sure she made Reba proud! Very poor service, next time just say you don't have what the order calls for and save your decision fto substitute for the next customer because I won't be needing it. I expected better. It is not the money, it's the quality...

I wouldn't even give them half a star on service. I tried to complain online on there official website but couldn't even find a place to do that. I guess I will complain so no one else will have to suffer the horrible food. To start with my husband and I went there to eat we chose a sandwhich off the menu which by the way is super stupid to read. I found it far over down and way to much going on to truly list what they offered. So in saying this we both ordered a Doublicious to say the least it took over 20 minutes to get 2 sandwhich's and 2 order of potatoe wedges. So when we finally do get our food keep in mind they were not busy. In the resturant there was 4 couples of 2 and they were eating the buffet so it wasn't busy at all. When we did finally get our food the bun was stale and crumbly not fresh at all. There is supposed to be bacon on there and there was no bacon which really makes this sandwhich good. The only thing I can say is that for the time we had to wait and price we paid and the quality of the service were so poor. I wouldn't waste my time or money going back there. The people working the counter we to busy joking laughing and throwing stuff around to be concerned with the customers needs. Don't...

Totally unsure when these people went to this restaurant, but how wrong can you be?? I went several times earlier this year (jan/feb 2014), found it to be clinically clean, staff were amazing, helpful, insightful, polite, (the british KFC's could learn a hell of a lot from this store). The food was hot, tasted amazing, and was soooo plentiful, that I found I couldnt eat it all! First time, ever, I've had fast food and NOT been able to eat it all. Since it was sooo clean, I even tried the fried chicken, (British KFC chicken is yucky). Stunned at how goooood it was. Not greasy, was hot thru out, one of the reasons I went back. Toilets were super clean, with no stinkyness, no lingering oder's or smells. One of the places I'll re-visit next time over.

May 2015 back in Morehead.. back for chicken. Tastes even better than it did last time. Some new faces...some if the same staff with huge smiles, always welcoming and FAST service, greeted within seconds at the counter. And todays popcorn chicken was soooo good that i had to try really hard not to get seconds. OMG soooo good. cookis and biscuits taste so good as well. Staff are really nice, friendly, I enjoy chatting to them...