Stater Bros. Markets — Local services in Moreno Valley

This Stater Brothers was an eyesore when it opened close to 10 years ago. But in recent years it’s one few well rounded grocery store in a depleted area unless you shop Latino markets or big box budget stores which lose the small neighborhood feel. That said, it’s always crowded, chaotic and since the pandemic, stock of main staple foods are always empty. I know the excuse, but I always find those items having to shop at several other markets & never one stop shopping anymore. Even Walmart has more on good days than any Stater Brothers (stand corrected, been to San Diego locations & there are less or hardly any empty shelves).

Lastly, (some not all) cashiers are rude & try to push you out instead of being logically patient as in yesterday when a couple of customers ahead of me took my change & flew out - they had a ton of groceries & sadly GR recipients who wanted more like my change. Had the cashier waited till the bagger was done with their groceries, she could have rang me up & I would have got my change. I have nothing against people getting government assistance, I have a problem with those manipulating to gain more from those who do pay for it - for those who really need it & those unsavory people ruin it for those humble beings. It was only change, but even those greedy women could have been honest & left it alone, I’d rather give it to a kid trying to sell (working for it) or a homeless person than these...

I came to this Stater Bros to do some grocery shopping on Tuesday afternoon 9-21-2021... Went to the deli to pick up some baked chicken but they were out ... no surprise this location struggles to keep items in stock.. The employees working the counter, a Hispanic male and a white female had some pretty bad attitudes.. especially the girl. With only two customers, myself and another guy looking for chicken. " If you're looking for chicken its going to be a 30 minute wait! "... they said .. the second customer points to the fried chicken in the display window as the girl rudely keeps saying " chicken is a 30 minute wait! " the man replies, " but I want this chicken " .. she replies, " yes! its going to be a 30 minute wait im cooking it", with a ugly attitude. The guy asks again " I want this one though? " .. she replies .. " IM COOKING IT NOW ITS GOING TO BE 30 MINUTES! ".. " THOSE ARE CHICKEN BREASTS THEY COST 1.99 A PIECE !! " as she's dropping the chicken into the fryer.. questioning the man on what he wants to buy! .. ridiculous behavior.. if you hate your job that bad, quit!...

I’ve enjoyed coming to Stater Bros. Since I was a little kid they have always been known to be the cleanest, organized, helpful and friendliest grocery store. As of lately I’ve been coming to grocery shop here and everything but the customer service has been good. Most of the employees are not friendly NOBODY smiles anymore no greetings whatsoever. I went in today to order some food from the front and the girl rolled her eyes at me while I was being genuine. Then a different girl at the checkout didn’t greet me no smile starred at me while I was using the care reader like she wanted to tell me “hurry up” rang me up said in a monotoned voice “bag?” then shoved the receipt at me and said “have a good day” before she rang me up she wasn’t helpful with the poor old man that had hard hearing and didn’t know how to use the card reader she just kept yelling at him to “FLIP UR CARD”. This team should be talked to because everybody loves Stater Bros nobody should experience this...