Horrible rude service. Will never use again
In response to your reply: Actually you didn’t remove it promptly, you made me come back several days later and it still wasn’t ready. This disregard for a customer’s time is unacceptable.
In addition, you were not apologetic but rather seemed put off and asked if I could clean the marks you made off the dress. For a $90 alteration, I expect it to be perfect and ready to be worn. This was absolutely not the case. Also as a good gesture, you should have discounted the price for the inconvenience you caused me to come back to your business because you lack quality control.
I hope other customers read these reviews and think twice before going to your business. I wish I had after seeing others comment regarding your lack of...
Read moreRude customer service (the woman there was nice enough though) and was charged $100 for a hem on a dress! I was not given ANY advanced idea of a rate or an expedited charge for services performed in 2.5 days. He basucally held my dress hostage and price gouged me. To top it off, the hem wasn't even done well, the front was longer than the back. Truly...
Read moreI've been getting my shirts and pants done here since... 2009(?) when they were in Saratoga. They're phenomenal with stains, and fair priced for shirts. Now I go to their Morgan Hill site, it's a haul, but worth it. I've tried several closer places, and they're...
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