I was sold a ring with a fake certification. When I asked to see the inscription (which confirms that is certified) on the diamond, I was told the inscription "did not matter and I should trust her". When I asked for the jeweler to show me the inscription again, she told me the jeweler was "on vacation". No one will appraise this fake ring because the diamond does not match the certification card.
Look up their Better Business Bureau Complaints before shopping at this store. Any other people that were scammed, please reach out file a police report with the Jonesboro police department so there a legal record when a lawsuit is filed.
Shazz, show me the inscription on the diamond I purchased that matches the phony certification you gave me or give me a refund. Fraud is a crime and even further, you gave us fraudulent documents through email. Will be filing a police report and getting legal counsel.
UPDATE: After an intense battle and multiple visits to the store, I exchanged the ring for a lab-grown diamond. Due to the struggle and mental anguish my fiancé and I had to endure to get to this resolution. I have decided to keep my review up as a...
Read more‼️‼️‼️‼️‼️BETTER BUSINESS BUREAU HAVE BEEN CONTACTED ABOUT THIS CRAP COMPANY LIARS LIARS LIARS LIARS DO NOT I REPEAT DO NOT BUY FROM THESE DISHONEST PEOPLE. DON’T TRUST THEM TO SHIP YOU WHAT YOU PAY FOR. THEY WILL TELL YOU ITS ONE THING AND YOU WON’T GET WHAT YOU PAY FOR. ‼️‼️‼️‼️‼️TOLD ME THE WATCH THEY WERE SHIPPING WAS A 1990 MODEL ROLEX WITH THE ORIGINAL BOX AND PAPERS CONFIRMING MY PURCHASE AND WHEN I GOT THE WATCH NOT ONLY DID IT NOT HAVE THE PAPERS AS PROMISED, IT STOP WORKING SHORTLY AFTER. I REACHED OUT TO THEM ABOUT THE SERIAL NUMBER PROVED WHICH PROVED IT WAS A 1970’s MODEL NOT A 1990‼️‼️‼️‼️‼️‼️‼️ THEY STOPPED ANSWERING THE PHONE WHEN I CONFRONTED THEM. FRANK AND THE ENTIRE STAFF ARE SHADY. THEY WILL IGNORE YOU WHEN YOU’VE FOUND THEM OUT AND WONT GIVE YOU BACK YOUR MONEY. DONT BELIEVE ANYTHING THEY SAY IN RESPONSE TO THIS REVIEW OR ANY OTHER THAT EXPOSES THEM FOR THE CROOKS THAT THEY ARE‼️‼️‼️‼️‼️ HORRIBLE BUSINESS, THEY’RE BEING SUED!!!!!! LIARS LIARS LIARS...
Read moreI recently had the pleasure of shopping at S.B.Diamond's, and I couldn’t be happier with my experience! I purchased my fiancée's engagement ring here, and it is absolutely gorgeous—truly a stunning piece of jewelry! The quality is amazing, and it sparkles beautifully.
I was so impressed that I returned to buy her wedding band as well, which complements the engagement ring perfectly. They even offered to combine the two rings at no additional cost, along with free cleaning services—such a thoughtful touch!
The customer service we received was exceptional, making the entire process smooth and enjoyable. My fiancée was so impressed that she decided to get my wedding band from this store as well. I wholeheartedly recommend this jeweler to anyone looking for high-quality jewelry at great prices. You won’t be...
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