From start to finish. I was a little worried when i ask to reserve this truck, unlike car or sedan rental you get a reservation number. Still day of i received a call from John, we discussed a few things. He made feel me feel very comfortable i only planned on 1 day rental but John talked me into a 2 day rental. I know that is up selling but it actually worked out for the best. From time I arrived to time back to return, I had nothing but confidence this a good decision. I had zero issue with the vehicle and zero issue with return. John check the truck over to anything I may have left. He was very polite and friendly. John also helped me with some other issues due to my current handicap. Enterprise will always get my business. ...
Ā Ā Ā Read moreI went there to pick up my truck. The guy says your getting a new truck. I was like sweet. Weāre going outside to look it over and we get out there and itās filthy with a golf ball size dent above the tailgate. He acted like he didnāt see it. Then I realize the truck has a little above a quarter tank of fuel in it. Not only was the truck not cleaned obviously how could it have been sanitized if the outside is filthy. I get it home and realize thereās a bolt in the rear tire the the size of a nickel. It had been there a while because the head was rounded. Stay classy ! Keep up the...
Ā Ā Ā Read moreVery friendly and accommodating staff. Since my old truck is rusty and falling apart, I rented a truck to haul my trailer. When I got back home to pick up my trailer I found out the hitch receiver is 2 1/2" instead of 2" like on older trucks. I went back and they gave me an adapter but it wouldn't work. So I asked if I could return the truck, get partial refund (I didn't really expect it) and reschedule later with a different truck. They gave me full refund and a discount on the next rental. I was extremely grateful...
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